[Resolved] Tikona — services | |||
hi i am parth from delhi and had a very bad experience with tikona from 1st day i had purchased a tikona internet connection 3 days back from mr mahendra pandey [protected] and mr vivek solanki [protected], till they dint get there money they were always on phone as soon as they got the money they refused to pick our call, today the guy came to put the connection when he left incomplete i.e the wire is hanging around at my place, as promised by mr pandey and vivek the wifi modem i had showed them before taking the connection, which they tested and said will work with it today they refuse to help me out on it. i am very pissed with this kind of company and demand for a full refund or plz solve my problem asap Was this information helpful? | |||
Nov 20, 2016 Complaint marked as Resolved Verified Support Jun 18, 2012 Tikona Digital Networks Customer Care's response "HiWe are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter order to assist you better, we request you to provide the following information: 1. Application NO.:- OR 2. Registered Contact Number:- Please feel free to contact us on[protected] to provide us any feedback regarding our service. Our Customer Care associate will be glad to assist you Email Us :– tikona.[protected]@gmail.com Regards Tikona Services" | |||
 2 Comments | |||
Comments
Bad service... I took the connection in 27th Nov'2010 for six months. Due to bad service like not connecting for 5days & speed, I requested to disconnect on 14th may 2011. Customer care people took the request and disconnected in 2hours. But shocking thing is I got the call on 22 june 2012 i have a due of Rs.3794.00. This people are not telling me the date i raised for disconnection & over to that they are using bad words to make me to pay. I am lodging the compliment against tikona in consumer court in bangalore.I serious request dnt take tikona connection. Its really bad service.
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Customer Name - Pradeep Sharma
Login Id-[protected]
Complaint Number-1-[protected]
I am Suffering From 4 days still now no action take place....I have to call all the people of tikona regarding service but still nobody take a responsibility for this....Please help me ...