[Resolved] Tikona — the worst customer care service

thiru.dmech

Address:

Pune, Maharashtra

Hi,

Hello,My subscription id:[protected], I have log the tiket three times for tikona customer care but still yet not solve my problem, But tiket is closed without information and no response and useless customercare service . but my tiket also closed.what can i do.please tell me and to whom contact to best,the worst customer care service.

1-[protected]Closed29/06/201205/07/2012
1-[protected]Closed23/06/201228/06/2012
1-[protected]Closed20/06/201223/06/2012

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Nov 21, 2016

Complaint marked as Resolved

Verified Support

Jul 12, 2012

Tikona Digital Networks Customer Care's response "Hello Sir

We thank you for your mail.

We have saved your details in our database, and forwarded them along with your grievance to the concerned Department. At Tikona Services, we try our utmost to keep you? our customers? satisfied. After all you are the reason and the very purpose of our existence.

Please be patient and help us serve you better.

Thank You,
Tikona Services"

Verified Support

Jul 26, 2012

Tikona Digital Networks Customer Care's response "Dear Mr. Jose,

We are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter.
As per conversation with you on 13th July 2012, Our team has gone through the details, and as per their update our technical team on connectivity issue raised by you and the follow up is on priority. With this we assure you that the technical issue will be resolved at the earliest. also we have assigned an engineer to your premises on 14th July 2012.
We kindly request you to refer the connectiviy complaint No: 1-[protected] for necessary action.
Please feel free to contact us on[protected] to provide us any feedback regarding our service our Customer Care associate will be glad to assist you""

Regards,
Tikona services."

Verified Support

Aug 30, 2012

Tikona Digital Networks Customer Care's response Dear Mr. Jose,

Thank you for bringing this to our notice.

Our team has gone through the details and as per current update your account has been terminated on 9th August 2012 and the full and final settlement of your account will be concluded within 30 working days.

Please feel free to contact us on[protected]. We will be glad to assist you"

Regards,
Tikona services.