Tikona — no service at all | |||
i have a tikona broadband a spped of 300kbps and download speed is 150kbps but download speed is only 8 to 12 kbps and some time work and connection was disconcted somany time i have connected past one month and i call their customer care daily 2 time call but no proper reply and not send engineer. and also chiting their man as a installation charges Rs.500/- + cabaling charge by their customer care persona told we have no charges any cabaling charges by customer. please do needful. thaks Was this information helpful? | |||
 2 Comments | |||
Comments
request for disconnect on 03/04/2010 and promise for refund but no refund. on 17/04/2010 again compaint promise for replay in 2 days but no replay.
Reply
Hi All,
I am tikona broad band user and i would like to share my experience.
TIKONA BROAD BAND SERVICE IS PATHETIC, AWFUL.
People first send the bill and then disconnect the service (broad band connection)
Had been to Tikona Office spoke to N number of people, assured all false promises but nothing works
If wind blows or even if it drizzles I lose the connection. I managed for a while, paid their bills even though the bill was never sent or received.
Walked up to their door steps explained, the service was active for a week. One of the Tikona officials asked me to ignore the bill (which was sent by SMS) and now they have disconnected the connection.
However, I still liked their practice of first disconnecting the connection and then sending the bill.
Please share with your friends
Thanks
Hemant
I am tikona broad band user and i would like to share my experience.
TIKONA BROAD BAND SERVICE IS PATHETIC, AWFUL.
People first send the bill and then disconnect the service (broad band connection)
Had been to Tikona Office spoke to N number of people, assured all false promises but nothing works
If wind blows or even if it drizzles I lose the connection. I managed for a while, paid their bills even though the bill was never sent or received.
Walked up to their door steps explained, the service was active for a week. One of the Tikona officials asked me to ignore the bill (which was sent by SMS) and now they have disconnected the connection.
However, I still liked their practice of first disconnecting the connection and then sending the bill.
Please share with your friends
Thanks
Hemant
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