[Resolved] Tikona Wi-bro — False bills generated and asking for payment | |||
This is in reference to the user id: [protected]. The connection was terminated on 14/3/12, i have received the confirmation docket Number is : 1-[protected] and the representative had come and collected the device which was provided to me with the connection. Yet earlier also a case was filed and it was settled because the fault is of the company, but today again i have received a call from the advocate informing me that the company has filed another case for non payment. If this matter is not dealt seriously and settled once and for all, i will be compelled to file a criminal case for mental harassment by the company. Please check all records regarding the above mentioned user id and give me a proper feedback not calls from your advocate which are nothing but ransom calls. Keshav Jain [protected] [protected]@gmail.com Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Mr. Jain,
Greeting from Tikona.
With regards to your concern, our team member tried to call you on your registered mobile number; however there was no response.
We confirm that full & final settlement calculation of your Tikona service account and CPE device recovery clarification is in process.
The details of the same will be sent to your registered email address.
We appreciate your patience and kind support.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at http://forum.tikona.in
Regards,
Tikona Care
Greeting from Tikona.
With regards to your concern, our team member tried to call you on your registered mobile number; however there was no response.
We confirm that full & final settlement calculation of your Tikona service account and CPE device recovery clarification is in process.
The details of the same will be sent to your registered email address.
We appreciate your patience and kind support.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at http://forum.tikona.in
Regards,
Tikona Care
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Please be assured that your concern listed Sep 28, 2013 has been noted and our team is working on addressing the same.
Regards,
Tikona Care