[Resolved]  Tikona Wi Max — Worst Service

Address:

Bangalore, Karnataka

I have subscribed for a Tikona Wi max connection on 30th Nov 2011.
After taking the complete payment, installation guy came next day and said that there is no coverage and connection cannot be given.

As they cannot provide a connection, I requested for a refund of my payment. They told it will take 30 days to get the refund.
When I am checking today 11th Jan 2012, they now say that it will take 20 working days more.

1. They did not check coverage before suggesting for a connection.
2. They collected the complete one month charges as advance payment before confirming the service availability. Rs. 500 more as installation charges.
3. When requested for refund, the customer care person spoke very rude and told that it will take one month.
4. I waited for more than a month for my money which is paid for service which i never got.
5. When I call now on 11th Jan 2012 for status, they say it will take 20 more working days for settlement.

THE WORST SERVICE I have ever encountered.
On the other hand, I am very happy that I did not get the connection. Other wise, I cannot imagine what kind of technical service I would have got.