[Resolved] Tikona Wibro — request of disconnection and improper reply and wrong billing | |||
I requested tikona about the problm in internet connectvity, out of 30 days, I could not use it properly a single day. I asked for disconnection but no body came to disconnection. I asked to make prorata bill as I could not use my prepaid plan due to their inefficient services, but no reply. insame customer care representative they say i will get complaint no. on phone i didn't get. which ever mails i sent i got no reply to them. plenty complaint no. plenty mails but no reply. now recently a threat mail to submit bill, without refering my earlier concerns. I have full record of mails sent to them...pls help Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Write to their nodal officer... You may get reply... details are on website...
Reply
As i have informed the customer care about the usage of internet was not proper and irregular.They didn't take any proper action for that.Even after i told to disconnect the connection, there is no response.So please take the immediate action to disconnect.
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