| Address: | Pune, Maharashtra |
I am writing this complaint after getting immensely frustrated with Times Group Magazine Department. I have subscribed for Top Gear and Lonely Planet magazine for the current year and had applied using a promotional offer. I was supposed to receive 10 movie DVD's as a subscription offer with Top Gear. I was supposed to receive them by end of January 2012.
But then I never received the dvd's. Calling in mumbai office the only response I get is you will receive them by end of this week, but that never happens. I have raised countless complains in this regard. Now they have even started to shirk their responsibility saying that Pune office is responsible. No one in Pune office cares even to answer the phone. Logging any queries or complaints online is also of no use. No one resolves those or least bothers to see them.
I just can't believe I am suffering this bad treatment from one of the elite organisations in India. Even government offices work better.
I request all those reading this to stop buying times group products. These people print about the wrong doings of others in their newspapers but continue to do so openly themselves.
I would request times group to resolve my complain if they have any shame left.
Customer code: [protected]
Order no.s:
[protected] Lonely Planet
[protected] Top Gear Was this information helpful? | 
