Times Group Complaints & Reviews

I have subscribed to Maharashtra Times in last week of December 2021. However till date the subscription (newspaper delivery) has not started....

I have been trying to get et wealth copy for last 3-4 weeks after seeing the advertisement in my Economic Times news paper. The customer care executives, area manager and vendors are making me fool for past few weeks. Every time when I call them they assured me to provide copy from next week.
Kindly help me in this matter as i really need that magazine.
Vikas Kumar...

We have subscribed to Times of India as per Order No #TS0029105 & till date we have not received the delivery of newspaper. We tried calling their toll free number many times, but it is kept on hold & disconnected.
Thanks & regards...

I have been following with Times Group since a month on the extension of subcription due to lockdown and till date no one has responded. They do not just seem to be bothered for any customer queries or issues....

Respected sir,
I had subscribed for Economics Time on online subscription portal OF timesgrroup and my Order No.: TS0004695
is above also I am attesting detailed image I tried to contact the support services but they don't even bother to reply after writing too many mails I want to get started my newspaper delivered at my address as soon as possible.
I paid Rs.390 for 6 months monday-friday ( Economics Time Newspaper...

I have annual subscription of femina hindi magazine. I changed my residence and subsequently requested for change of address through web site in the month of may 2018. After this with tiring efforts managed to connect its call centre. They confirmed changed address and assured for sending the magazines. After non receipt of magazine i called twice again with many efforts but still result is same. I don't understand why such a reputed organisation...

This is to bring your kind notice that i have applied for above mentioned monthly magazine vide application no kol/171763 dated 07/04/2018 for one year. Subscription fees was also paid. Necessary form and amount collected (Paid via credit card) was collected by your representative/rre mr. Debabra dutta. The form was filled up and payment was received in tata centre when your people made camp over there. A copy of which is enclosed for your...

Dear sir/ madam,

This is to informed that i had femina magazine subscription in the month of sept, 2017. I had not gotten magazine in the month of oct., 2017. Than, i had call to customer care no. After three times call, than after, i had gotten oct., 2017. Next month i had not gotten magazine. Than, i had call to customer care no. Than, i had gotten magazine for the month of nov., 2017. Next month i had not gotten magazine....

Mumbai mirror — non-delivery of subscription
Subscriber id# 35292939. mumbai mirror.

Hello,
Please be advised that my mumbai mirror subscription (subscriber id#[protected] mumbai mirror, has not yet received. it was supposed to be delivered with effect from 01. august.2016.
Subscriber id# 35292939. mumbai mirror.
In spite of repeated calls to[protected],[protected],[protected]and email...

my id is33278893 and the paper was not delivered regularly ( missing 1 or 2 days and after complaining to the agent the paper was delivered from the next day)But now the paper was not delivered since 1-12-14 and no amount of complaining to the agent has resulted paper delivery.What I am asking do we have to run after the agent everytime paper was not delivered .Is it not normal to expect that paper will be delivered everyday during...

I have subscibed two deals for an english and a hindi newspaper with the times group.
I have paid the amount for the deals. The coupons recieved say that I do not have to pay any other amount to the vendor. But the vendor is asking me to pay Rs. 500 for each deal to him. When I confronted him saying that the coupons say not to pay you anything he threatened that he will not give the newspaper.
Consequently I called up The...

I am writing this complaint after getting immensely frustrated with Times Group Magazine Department. I have subscribed for Top Gear and Lonely Planet magazine for the current year and had applied using a promotional offer. I was supposed to receive 10 movie DVD's as a subscription offer with Top Gear. I was supposed to receive them by end of January 2012.

But then I never received the dvd's. Calling in mumbai office...

Hi,

I am from Mumbai city and I have purchased 1 year subscription of 2 magazines (Top Gear & Lonely Planet) from Times Group. I have made at least 6 complaints to the customer service of timesgroup that the magazines are delivered only after 20th of a month instead of within first week of the month. Also the magazines are in used condition. In last month, I got magazines with prints of fingers dipped in oil on many pages...

I have renewed my Lonely planet subscription with the times group, order no[protected]. The subscription period being 1/7/2011 to 1/6/2011.

I have been facing issues where I am not receiving the magazines. I have not received my copies of the lonely planet since the subscription started. If I need to followup on the issue every month, I rather have my money returned and I can buy the magazines off the stand instead. Can you...

Hi,
My complaint is self explantory as can be seen in the mail below addressed to the CEO of the Times Group and copied to host of other senior excecutives.
Regards
Mario



[protected] Forwarded message[protected]
From: Mario Joseph DSouza <[protected]@gmail.com>
Date: Thu, Aug 4, 2011 at 8:41 AM
Subject: Re: Non Receipt of Gift: Customer ID 28375477
To: Jaideep.[protected]@timesgroup.combr...

I had received a call from this number[protected] at 4.08 p.m today i.e. 03.03.11.
I was busy in a meeting and the executive on the other side from timesjobs.com wanted to speak to me for registration.
I wanted to ask what is this call regarding ,the bluntly he called me “BLOODY FOOL” AND BANGED THE PHONE.
I thought that times group being a well reputed group, hires this kind of cheap employees who are so capable...

Today: 13-DEC-2010

The "magazine subscription" business of Times Group is a extremely mis-leading and fraudulent. They promise exciting gifts but do not intend to deliver them at all. Only if you call them a million times you may be lucky to claw out your promised gift. Read on to know more.

My name is Apurva and i am a management researcher in Gurgaon. I signed up for a 2 Years subscription for the...

I have subscribed three magazines of times group in the month of Aug/Sep by timesshopping online and made payment also online. the three magazines are:
My customer ID 27482992.
1. Lonely Planet
2. Good Homes
3. Home Trends
From october 2010 they have to send me copies of my issues but when they didn't send me by 10th of October I called them on 11th. They gave me complaint no. 332571.They promised me...

I have a receipt by Simply Marry (Times Group) Number 57222, which states two advertisements each 8" * 8" and a gold plus plan. I have been commited again by Mr. Pankaj Sharma and Miss Simran Arora (Quality Analyst). Miss Pooja Jha (CRM Head) is now refusing to the same. I am not even getting the chat service as well. No one is responding properly on chat as well. they donot answer on customer care chat.

Under are...

I have been an avid reader of the TOI since i started how to read..I have shifted my base to Shalimar garden, Shahibabad (UP) recently.from New delhi. What I found about the unprofessional approach towards the newspaper delivery by hawkers that's very frustating.. No hawker has shown promptness to deliver the TOI to my residence i.e. B-112, (A-3), Shalimar garden Extn II, Sahibabad..I appeal The Newspaper sales department to please arrange...

WE HAD BOOKED A STALL AT TIMES JOB FAIR HELD IN PATNA ON 21ST JUNE, 08. WE HAD PAID 11, 798/- FOR THE SAME. WE WERE ASSURED THEY WILL PUBLISH ADDS IN TOI, HINDUSTAN HINDI, PRABHAT KHABAR. HINDUSTAN HINDI HAS GOT THE LARGEST READERSHIP IN BIHAR SO SEEING THAT ADD WOULD COME IN HH WE BOOKED THE STALL. BUT THE ADD NEVER CAME OUT SO WE REFUSED TO PARTICIPATE IN IT EVEN AFTER WE HAD PAID THE ENTIRE AMOUNT. THE PEOPLE FROM TIMES GROUP TOLD US...