[Resolved]  Times Of India — Non Delivery of Newspaper

I am not sure if this complaint reaches the TOI authorities.

We had paid for a 6 monthly TOI + Mumbai Mirror subscription in the 1st week of April 2008.
However for the past 1 week ie. starting 10th July 08 we have failed to get delivery of newspaper.
I would appreciate if someone can give me the phone number / email address of TOI where I can officially write a complain.

email Address: [protected]@rediffmail.com
Phone: [protected]
Residence: Mulund East.

Iam a subscriber to the Times Of India (TOI) Daily Newspaper having remitted one year subscription through Citibank Credit Card. This was acknowledged by TOI letter dated 12-May-2008. In this letter it was informed that newspaper will be delivered from June 1, 2008. But I have received it from July 2008 and now it is stopped from October 14, 2008.

The Local Agent Mr.S.Kumar wanted coupons or order number for further issues. We haven't received either coupons or Order number from TOI until now.

Pls expedite necessary action

Thanks & Regards

A. Jude Robertson
Chartered Accountant

mr jude robertson be assured that times of india is not going to slove your problem as they only know to collect the money by making promises and not dellevering dont burn your heart think you have donated the money for A good cause

I had paid for a 6 monthly TOI + Mumbai Mirror subscription in february 05 2009.
However for the past one month i havent got the delevery of newspaper.
I would appreciate if someone can give me the phone number / email address of TOI where I can officially write a complain.
the details of payment
Cheque numbers 203697 and 203698 of 375 and 100 respectively

place Kharghar sec-13 plot no 131 flat no 301 Navi mumbai

Times Of India — NOT DELIVERY OF PAPER BY VENDOR

I have subscriped pre paid subscription for 12 months on 22.07.2008 (Order No.GAB0038981) and started delivery on 01.08.08 from Roshan Avlekar, MPT Colony, Vasco continuily upto 02.06.09. To day i.e. on 03.06.09 when I gone to collect paper he informed me that the supplier has stopped the paper of old subscriber. When I enquir he replied that I should contact Vasco office, Time of India, When I try to contact on phone No. 6452020 but later knew that the number is invalid. I have 02 coupon in my book let (i.e. 11th and 12th) Please advise Mr. Roshan Avlekar to supply paper. I hope you will take immedate action. contact No.[protected]

Times of india(New Paper) — Non Delivery of newpaper

Non Delivery of news paper
Dear Sir, It is bring to your kind notice that, myself Y.B.S.Ch.Bose presently residing in Hyderabad at J.P.Nagar, Miyapur a reader of your Newspaper for long years. But a few days ago a person from TOI group approached me that he will ensure door delivery for six months against Rs.175/- only. I booked the same on[protected] after making cash payment. As per discusion the paper should come to my house from 1st July, but till now I have not received single paper.

It is not expected from a reliable news paper like TOI. This is not a matter of mere Rs.175/- but this is the matter of breaking trust. I feel cheated by your group and requesting you to ensure no further harassment of any other person by your people. I am mentioning hereunder the details of receipt. 1. Receipt No. 60799 Name & Address: Y.B.S.Ch.Bose H.No.150, Jaya Prakash nagar colony, Miyapur, Hyderabad-49, A.P. Cell. No. [protected]. It may kindly be noted, that in the absence of any action I may submit the all documents to electronic media, because I don't want the repetition of these incident. With regards

Note:-RRE Name- G.S.Raju
RRE Code- Ro1236

PAPER — courier not delivered

Dear Sir/Madam,
My airway bill no.[protected] still not delivered at destination point pick up on 17.07.2009

pls give me status and time of delievery.

Ramesh Suthar
[protected]

i have subscribed to times of india newspaper and my reference no. is 2008090. i changed my residence from choolaimedu at chennai to kodambakkam at chennai within a distance of just 1.5 kms.

i have been trying to get the delivery of the newspaper at my new residence since 11.12.09. i was assured by CRM of TOI on 26.12.09 that my grivence will be redressed within 48 hours.

Till date i am not getting the newspaper at my newe residence eventhough my subscription is valid till july 09.

pl prevail upon the paper to deliver newspaper at my new residence.

Times Of India — non delivering of news paper

From 16th of April they r not delivering news paper, inspite of complaining thrice
no response. My order no.NAC053411.
U people r disgusting. I have already paid 1 yr subscription, so not bother abt the customer, the boy who is delivering the paper I'm sure that he is selling my paper
to other person.
Very very poor service, I'm requesting to others don't take any subscription from times of india

Dear Sir, I was approached by Mr. Senthil almost 3 months ago about Times of India's launching at Coimbatore. Accordingly I paid one year subscription of Rs. 299 as a special offer and was complimented a travel bag too. I was assured that it come from Jan 01/2011. When i telephoned to him he said that some adv will come, and when I insisted on the probable date its birth at Coimbatore he was not able to say any thing concretely. Is it fact that Times of India is coming to Coimbatore? Such event will create a different picture about Times of India. Can I have the intervention of Times of India?

Daily News Paper (Times of India) — Non delivery of yearly coupons at my residential address - Times Winners Offer

Sub. : Non delivery of yearly coupons at my residential address for the subscription paid by me for “Times Winners Offer” for the year 2011 – 2012 of daily news paper ‘Times Of India’ [vide order nos. RTOY 3299497 & 3399497]

I had paid subscription price of Rs. 390.00 by A/c payee cheque plus Rs. 9.00 by cash (vide order nos. stated above).

On a day early in this month when I was not available at my residential address your courier came to presumably deliver the monthly coupons in my name but with a wrong address given for the purpose (the location mentioned wrongly in the address as ‘Arcadia Extension’ instead of the correct location as ‘Arcadia’ which was indicated in both the Order nos. mentioned above).

Since the person then available at my residence was confused due to this the courier was asked to come again for such delivery after confirming and incorporating the correct address.

The courier has not returned till this date to deliver the coupons as advised.

I contacted your helpline on phone on three different dates. On first two dates I was told that the matter would be set right by a week but it never happened. Only on last reminder on 18.02.2011 I have been advised to mail my complaint in regard to non-receipt of the coupons which I am doing now.

Please take an immediate action in the matter & ensure that the coupons are delivered to my correct address so that my vendor of the newspaper may not refuse to deliver the daily news papers to me without direct cash payment to him. I await a prompt reply and action from your end.


Yours faithfully,

BHASKAR SENGUPTA

Times Of India — NON DELIVERY OF PAPER BY VENDOR

NON DELIVERY OF PAPER BY VENDOR
I have subscriped pre paid subscription for 6 months delivery on 16.03.11 from Rajesh([protected]), Sri ayyapa society, madhapur,hyd. I am nor receiving paper from the vendor already raised nine complaints . Please take immediate action

Hi,

I had subscribed to Times of India under a 6 months subscription scheme last month. Out of the 30 days , I have received news apaper for around 20 days only. I have made numerous calls to their office but situation has not improved. Sometimes they even deliver telugu news apaper.

Regards,
Soumik Dutta
([protected])

Times Of India — Not Delivering the daily news paper

Mobile ; [protected] & [protected]

Priyabrata Patra
Plot No.93
Road No. 7
Employees Colony
Yapral
Secunderabad-500087

The Times of India distributor (Mr Srinivas) of Neredmet, Secunderabad has taken
the money (cheque) for six month to delever the news paper from 16 Jul 2011 onwards. Till today (18 Jul 2011) no paper has been delevered. I complain at the customer care of the Times of India ,Hyderabad. They have given the Number of distributor Mr Ansari ([protected]). I contacted Mr Ansari on 17 Jul 11 and he told that I will chek and tell. but there is no response since yesterday.
Now his phone is not connected.

Times Of India — Non Delivery of Newspaper since 04/08/2011

On last 6th August-11 I had complaint about my local newspaper vendor Mr. Raju Patil (M-[protected]). In the complaint I have clearly mentioned about my one year subscription payment for T.O.I. (with Mumbai Mirror), the cheques for the same were cleared in July-2011.
But when I complained vendor Mr. Raju Patil about irregular of paper delivery for many days he has stpped delivering the newspaper to my home.

It is very strange that your agency is not taking any action against type of vendors like Raju patil.
We common people always feel helpless due to behaviour of such arrogant people.
I expected a quick action from your team but 10 days have passed since my complaint to you & I am again forced to re register my complaint to your organisation.
I am getrting T.O.I. from other vendors by paing Rs.5/- since 04/08/2011. Isn't it strange that after paying one years money also I am not getting my copy of newspaper.
This time I expect a quick response from your team.


Thanks & Regards

From,

Ram Tarachandani
Ulhasnagar
(Contact nos. [protected]/ [protected]

Non Delivery of Newspaper since 04/08/2011- Third complaint

This is in continuation of my earlier complaints as on 06/08/2011 & 15/08/2011. There is still no response from your team. I have not received even a single call since my complainsts in past month. Our local newspaper vendor Mr. Raju Patil (M-[protected]) is not delivering me the copy of the daily paper at my residence at Ulhasnagar. In the complaint I have clearly mentioned about my one year subscription payment for T.O.I. (with Mumbai Mirror), the cheques for the same were cleared in July-2011.
But when I complained vendor Mr. Raju Patil about irregular of paper delivery for many days he has stpped delivering the newspaper to my home.

There is now second issued, which I want to let you know. I have also paid full years subscription amount of Rs.990/- + Rs.149/- to BCCL (vide cheque nos. 602451 & 604252 dated 27/06/2011), which got cleared on 19/07/2011 & 28/07/2011 respectively. This payment I had issued to get daily newspaper at my Kalyan office. I had got a confirmation call from your team in August month. But I am yet to receive the copy of the newspaper till date.

It is very strange that your team is not taking any action against type of vendors like Raju patil.
We common people always feel helpless due to behaviour of such arrogant people.
I expected a quick action from your team but 10 days have passed since my complaint to you & I am again forced to re register my complaint to your organisation.
I am getrting T.O.I. from other vendors by paing Rs.5/- since 04/08/2011. Isn't it strange that after paying one years money also I am not getting my copy of newspaper.
This time I expect a quick response from your team.

Shall I expect a favorable call from your team?

Thanks & Regards

From,

Ram Tarachandani
Ulhasnagar & Kalyan
(Contact nos. [protected]/ [protected])

S.Varadachari
Dr.Radhakrishnan Salai
Mylapore
Chennai 600 004
[protected]
Phone: 28474889

I have subscribed to the annual subscription for delivery of Times of India news paper. Since few months we have been receiving the news paper only after 8.00 A.M every day. On some days I do not receive the news paper. I called the news paper agent after obtaining the phone number from delivery boy and informed him the issue. The agent said that he does not have manpower to offer the service to my residence since he is located at Triplicane. Having paid the annual subscription now I am not able to receive the news paper. Now since three days, I have not received the news paper.
Will TOI do the needful to ensure proper delivery of news paper.

S.Varadachari

dear sir,
i have subscribed for times of india annual subscribtion for daily news paper on11/1/12 vide their order no.NAH054762 they informes that we will get reguliar newspapper for 1/2/2012 but till today we have not recived a single copy, everytime i give a call in their coustomercare i ms priya/subha promises to make newspapper delivery from the very next day but till today nothing has happened. she even has given me complai no.555146. even i mailed them and they have replyed the they are looking into the matter.
please let us know how can we get or valuable back from such a company.
regards,
sandeep

Name: Mansoor Ibrahim Parkar
Flat No;03 ist floor Noorani mansion
98 New kazi street Pydhonie
Mumbai 400 003
Email: [protected]@rediffmail.com
Mobile: [protected]
Dt:[protected]

I was residing at above address and had contirbuted for Times of India and Economic Times for Six months period.by Vendor Mr Yadav who take the papers from main Vendor at J.J.Hospital junction
I have shifited to Vashi Navi Mumbai from[protected] as my premises is undergoing repairs by BMM&RD. I have not recevied any issue of both the papers from[protected]. My new address is Flat No; J- 101 Jai Building, Jai Shilpa CHS Plot No: 21 Sector 9A VASh Navi Mumbai.
Please arrange to transfer my coupons at above address and oblige.
Please do the needful on priority as I am afraid that The Vendor Mr Yadav may be selling the issues of both the papers.
Regards
MANSOOR IBRAHIM PARKAR

I have already lodged complaint on[protected] regarding of Times of india & Economic Times
Mansoor parkar
Email: [protected]@rediffmail.com