Address: | Chennai, Tamil Nadu |
I would like to introduce my self Raja from chennai. I have brought TOSHIBA satelitte L510 Laptop in chennai on 25th Sep 2009.Problem Abstract:- When I switched on laptop, immediately within 2 to 5 seconds its going to power off mode. by the end of 13 month the problem occurs i mean warranty not covered..........!!! I handover ed immediately to service center and customer support center as well......the great .....! After 2 months I got confirmation the problem is in chipset which is in mother board so now I need to replace the entire mother board.(Around 18000 INR).I have to pay and for this no warranty I dont know if it will not happen again after replacement .Toshiba will not provide any offers for exchange as well as for their Great Brand TOSHIBA International Manufacturer Hardware too.
Type # Toshiba Sattelite L510
Serial no # 89184498Q
Model no# PSLF8G-00Q004
My query # If its a problem with the H/w have problem is the manufacture fault(TOSHIBA). how i will responsible for this for the replacement of entire mother board. Then what is the meaning for the international Brand TOSHIBA ? to become h/w failure once the warranty expired...! its one kind good businesses I hope for cheating the customer with the Brand name."TOSHIBA INTERNATIONAL BRAND"
So its my humble request to all its true " Not to buy Toshiba laptop .......Because no one have given the proper reason for the H/W failure and very worst service support as well as with customer support....".I have the reasons that I have to call them back and need to get the status of my laptop problem and now I came to know that we have to get warranty for each individual part of Entire laptop. I would like to inform them pls try to learn what is the meaning for the Customer support center and service support center how to make a follow up based on the problem issues from customer " Thanks a lot now my laptop is in dustbin I thanks once again for the TOSHIBA " The International Make " within 14 months i have wasted just 40,000 INR to full by waste in my dustbin .Is a good experience !!!
Thanks with regards,
S.Raja
Email:- [protected]@gmail.com
Cell :- +91-[protected]. Was this information helpful? |
Post your Comment