Toshiba / Lcd Tv — Non delivery of extended warranty and wall mount

Address:

Thiruvananthapuram, Kerala

I purchased a Toshiba 32" LCD TV (Model : 32PB2ZE, Invoice number 1083/2012-13) from Triad Microsystems, Palayam, Trivandrum (http://www.tvpm.in/Trivandrum/Palayam/Panjapura/Triad-Microsystems) on 18/8/2012.
They said they would deliver the wall mount and the extended warranty at my house. I contacted them around 6-7 times and everytime they promised that they would deliver this the very next day. Now it has been 3 months since the purchase and still they have not delivered the wall mount and extended warranty.
This is really pathetic service by a world renowed company! The local dealers are making a joke out of the brand name of Toshiba!
Toshiba folks, pls take some action if you want to remain in bussiness in smaller towns as well.