[Resolved]  Toshiba Satellite — battery poor backup and worst service by hcl-toshiba

Toshiba Satellite — Service Dealer can not commit for repairs and can not tell as to when he will be able to give my laptop back after repairs.

I have given my new Toshiba laptop which was purchased in July for repairs on 03 Oct 08 in Toshiba authorized service center. The Service dealer has told me that the mother board has gone bad and needs replacement. But the the service dealer is not in a position to tell me as to how much time it would take for this repair job. Till today I have not received any information from the dealer about my laptop. I tried to complain at Toshiba India but they did not respond at all ! Can someone help me to expedite repair cases ?

Toshiba Laptop — Very poor service backup

I had given my laptop for repair to RT Solutions, Gurgaon. There was a problem with the display, the LCD inverter needed a change. The laptop was given on 23 Nov 08. The company told me that it will take 2-3 weeks for repair. Thereafter there was no news from them as they claim that they cannot make STD calls to info me about the progress. Thereafter, I called Toshiba office in Delhi on 26th Dec. They told me that the request for the part had come on 20 Dec and they had mailed the part on 26th itself. On checking back with RT on 27th Dec, they say that the part will only come next friday. The harrasment has been going on for quite some time now. What is the way out !!!

I gave my Toshiba laptop for repair at Toshiba Service Center Mumbai December 08 (within Warranty Period). It was just a minor problem of "USB port not working".Its almost two months passed but my laptop is not yet repaired and given back to me. Everytime I call them they say that the parts not yet came from US and it will come within a week... in this way two months passed... pls advise how to lodge a complain against HCL who are providing service on behalf of Toshiba in India... its really very poor service in India... never evber buy any Toshiba product in India...
cel : [protected] / email : [protected]@gmail.com

Hi all,

I too agree with the way Toshiba is handling their service. I bought a laptop D4010 which had problem started off with LCD and got it replaced and within a few days hard disk was out and got replaced. Then after a few days time again the replaced hard disk was gone and got it replaced. After a month or so my LCD had problem and its now in service center. All this happened within 3 months time period. I just wonder how a multinational company like Toshiba is having such products!!!. I too feel that toshiba products doesn't have any sort of quality and have guilty feeling about my Toshiba laptop purchase.

regards.

Dinil.S

Toshiba — DVD DRIVE IS NOT WORKING

Sir I purchased my TOSHIBA SATELLITE L[protected] laptop from TECH MART B-1/624, FIRST FLOOR, JANAK PURI, NEW DELHI - 110058, dated[protected]. The very first day, when I opened my DVD Drive it was not working. When we compained the TECHMART AND TOSHIBA centre in green park extension, they were saying that DVD DRIVE NEED TO BE CHANGED and started demandind Rs 8000/- for changing it.
Brief of my complaint is
laptop: TOSHIBA SATELLITE L[protected]
shop: TECH MART B-1/624, FIRST FLOOR, JANAK PURI, NEW DELHI - 110058,
date of purchase:[protected]
Problem: Drive is not working.
thanking you
ASHOK KUMAR

Toshiba Laptop — Very poor service and product quality

Dear Mr Garg,

On 7/10/2009 I visited your office and your service personel some Miss Aparna confirmed my registration of extended warranty.

The extended warranty pack no is 107TEX
W E P product code is WE020301, however on website when i entered the sr.no of my Laptop this is what is displayed onToshiba website,
FInally when can i get the extended warranty service for my Laptop DVD drive not working
[protected][protected][protected][protected]-
Product Information
Model Name: Satellite M200
Product Category: Portable
Model-Part Number: PSMC0L-02100D
Serial Number: 77160873Q
Registration Number: Not Registered
Click to Register Now!
Purchase Date:
Country Purchased:
Warranty: International Limited Warranty **
Warranty Expiration Date: Sep 23, 2008


[protected][protected][protected][protected][protected]----

This is really disgusting ,

I am resident of pimpri and my contact number is[protected] /[protected]
Pls guide further what to do ?


Pls expedite and come back ASAP

Regds

Ghanashyam

P.S> HCL service centre doesnt have any answer to our querries, not even proper system to search the database by Customer Name or Product name, quite disgusting in this E-age. We should go back to 19th century it seems

Please let me know the process of solving the issue. I am also getting frustrated by this behaviour of HCL/TOSHIBA. Its purely harrassment and I will fight in court against them.

Never ever buy Toshiba laptop in India. Toshiba people just pull their hands off once they sell you the laptop for srevice you have to depend on HCL which is totally carefree about toshiba laptop. My toshiba laptop is under repair for motherboard problem and past 6 months I have to call HCL again and again for updates no progress so far.

Toshiba Satellite — not working

I had buy a brand new Toshiba laptop on 12 dec 2012, & that was not working.
it having all problems
1 keypad is not working
2 sometimes lead problem
plz solve this
along with this i have attached tax invoice also