[Resolved]  Toshiba — Toshiba LED PB200 in the month of November and it stopped working after 3 days of purchase

Address:

Gurgaon, Haryana

Hi ,

I had bought a Toshiba LED PB200 in the month of November and it stopped working after 3 days of purchase . As per the warranty procedure I than called the customer service of Toshiba and logged a compliant on 23rd November 2012 for the same. And the Compliant Number is 112112/414. Which was than acknowledged by one of your representative from Gurgaon and there contact number is [protected]. The representative walked in after 2 days for the complaint date and he said that there is a problem in the LED and they need to replace the part . And this will be done in 3 to 5 working days .
I’m sorry to tell you that the issue is still not fixed and Toshiba Rep.. did not turned up there after , we keep calling the customer service and the service center and every time we are informed that the part is still not arrived and will take another 2 to 3 days it’s been 15 days form 23rd November and the part is still not replaced.

Request you to please look into this matter As soon as possible with the update. You can contact me on [protected].

Name : Glany Pais