[Resolved] Tradus — Tradus, Items not delivered, now 26 days | |||
Hi I had placed order for Neva shorts on June 5, 2011 (Transaction ID: 1649598) from www.tradus.in After a week, I got mail from [protected]@ibibogroup.com stating items were out of stock and they would refund my amount. I agree. Then after few days, a CC calls and tells me products will be shipped and tracking number will be given. But yet nothing happened. I did not get any tracking number nor I got delivery of items. Now when I contact Tradus, they tell me that the product has been delivered. Even after repeated confirmation that I did not receive the items and requesting them for tracking number/proof of delivery, they are not providing me any further info. Now I am at loss, neither I got the items and my money is gone. As if this was not enough, my listing of this item has been removed from my Tradus.in online account. I cannot believe Tradus.in would do such a thing. Why my order listing was removed from the site I cannot understand. Is this some new form of cheating/frauding? No proper communication or interested in resolving my grievance. It is now 26 days and nothing has been done. I would request them to solve this issue immediately. With Regards, Nitin M. J [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
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flip case cover of sony xperia tipo st2i
i have not received my order of flip case cover of sony xperia tipo st2i35%
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+91 12 4677 7005
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Thank you for choosing Tradus.in
Please find a mail from me confirming the processing of the refund.
I apologize for the confusion - I also apologize on behalf of the seller and our courier partner for the inconvinience casued to you about the delivery confusion.
I will further ensure that you or any customer do not face any confusion as such going forward.
I would also like to request you to leave this experience behind, and I invite you back to our site www.tradus.in.
My team is eager to serve you once again and I personally look forward to your next order.
Regards,
Shailly Mishra