[Resolved] Tradus.in (ibibo Web Pvt. Ltd.) — Order not dispatched and amount not refunded | |||
I bought a Sandisk 4 GB Pen drive at tradus.in on 11 May 2011 with 100 rupees discount voucher. The amount Rs.205 debited from my account towards this pen drive.My order id 1594568 While contacting them they replied on May 18th "We regret to inform you that due to some technical error from our site the product details against the order id:1594568 could not be captured into our system. Sincere apologies for the inconvenience caused to you.However, we have forwarded this concern to our technical department and we will update you with the status.Please allow us some time, we shall get back to you in 3 working days." And again no reply regarding this and again asked them but they replied on May 23rd "We would like to inform you that the order id:1589449 has been cancelled as the details of the product could not be captured in our system. Therefore, we have forwarded this case to our finance team to process a refund and the amount would be credited back into your account within next 10 working days". But still now no refund from them and no reply I dont know what to do. Please dont buy anything from tradus.in and dont use any of the ibibo.com group Ibibo.com Goibibo.com Bixee.com Gaadi.com Tradusads.in Tradus.in There is no customer care number.You cant contact them.You will receive response if they are willing to reply otherwise no use.Your money will be lost. Please dont use any of these websites Ibibo.com Goibibo.com Bixee.com Gaadi.com Tradusads.in Tradus.in Was this information helpful? | |||
Complaint marked as Resolved
Finally got refund on June 8th, 2011.But it is not a fair service i wont use tradus.in anymore.
Order placed on 11th May, 2011 and got refund on 8th June, 2011. | |||
 4 Comments | |||
Comments
Ya i agree. i too have bitter experience with them. Don't believe on this group. they are number 1 fraud.
damage pic
Order no.[protected]_01 set is damage. &[protected].mobile case damageOrder#12733794_01 Samsung Galaxy Star Pro S7262 Mobile phone( White) still not received
As mentioned above in subject line I booked the oredr on 29/03/2014. But still I didn't received the product. Pls revert back to me ASAP.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Order placed on 11th May, 2011 and got refund on 8th June, 2011.