[Resolved]  Travel Agency — Cheated me with my money

Address:West Bengal

Sir,
I have paid an amount of Rs 6750 to Mr Shubro of Shiva International to make my air tickets from New Delhi to kolkata on 21st oct alongwith the return ticket on 31st oct.Am staying in New Delhi as of now in connection to my job,my hometown is kolkata.I have the paid the amount to him on 10th of August...I have made ticket from them earlier also hence relying them I have paid them the money prior to issuing me the ticket...even without any receipt…

I have transfered an amount of Rs 6750 to Mr Shubro in a/c no [protected]/SBI Hatibagan(this a/c no was provided by Mr Shubro to me for transfering the money)....Even after paying the money on 10th of August after long persuation with him,he sent me only the ticket from New Delhi to kol on 22nd Aug....But in that ticket the spelling of my name was incorrect,hence I requested him to send a fresh ticket with correct spelling of name otherwise it may be problem at the airport..He comitted to do so within a week but till 19th of october he did not give me any ticket,neither onward nor return...In between I have rigorously followed up with him for the tkt on phone but everytime he has given some or other excuses...

Ultimately he did not give me any of the tickets and now also not returning my money back..Mr Shubro is an agent in Shiva International working with his Sister and Brother-in-law..He has now withdrawn his phone number no which I used to call him..also am not getting any support from his Sister and and Brother-in-law to get my money back…They simply cheated me with my money…Even his sister Ms Kakoli who is the main owner of the company is not taking my call…

I beg ur good offices to kindly help me in getting my money back… ...

The full address of the office is as given below:

Shiva International Tour And Travels, Ultadanga, Kolkata
Category: Travel Agent - Airlines (Travel to Africa | Travel to America )
Phone:[protected] | [protected]
Address: 157/P, CIT Road, Scheme-7, Ultadanga , Kolkata- 700054 , West Bengal
Landmark: Near PC Chandra Jewellers
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International Airlines Affiliation:
Air Arabia Airlines, Air Canada, Air China, Air France, Air India, Air Mauritius, Austrian Airlines, Biman Bangladesh Airlines, British Airways, Cathay Pacific Airways, Gulf Air, Japan Airlines, Kingfisher Airlines, Lufthansa Airways, Malaysia Airlines, Pakistan International Airlines, Paramount Airways, Royal Bhutan Airlines, Russian Airlines, Saudi Arabian Airlines, Singapore Airlines, South African Airways, SriLankan Airlines, Swiss International Airlines, Thai Airways
International Sector: Africa, America, Asia, Australia and South Pacific, Europe, Far East, Middle East
Domestic Airlines Affiliation: Air India, Go Air, Indian Airlines, Indigo Airlines, Jet Airways, Jet Lite, Kingfisher Airlines
Other Services: Hotel Bookings, Package Tours, Passport Assistance, Visa Formalities
Domestic Sector: Central India, East India, North India, South India, West India
Email: [protected]@yahoo.co.in

Am attaching the follwoing documents:

1. Money transaction statement
2. Ticket which he issued me earlier but with wrong spelling of my name..

I have become tired now following with them for my money and they have now stopped responding to my calls…It has become very difficult for me to follow up with them from New delhi..I have become totally helpless..Keeping lot of hopes that you will help me in getting my money back…

Thanks and Regards,
Moumita
[protected].
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Aug 13, 2020
Complaint marked as Resolved 
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