[Resolved]  TTK Healthcare Services Pvt. Ltd. — NONE WILLING TO ANSWER YOUR QUERIES ON THE STATUS OF CLAIMS.

Address:

Chennai, Tamil Nadu

S.B. MARIADASS
RESERVE BANK OF INDIA (Retd.)
TTK POLICY No. CHE-UI-R[protected]
MAF NO. R173

We are deeply offended on the services provided by TTK HEALTHCARE SERVICES PVT.LTD.
My dad is undergoing treatment for CA lung, the hospital Sri ramakrishna at Coimbatore has stopped services with TTK as they have failed to renew their tie-up. Earlier the list of hospitals had this hospital name but no more services are entertyained by hospital because of the poor services rendered by TTK, (although the name of the hospital is still there in the list).

Now because we started the treatment ion the hospital we still continue to get treated and our claims are going as re - imbursement, the sad thing is that our re - imbursement takes a very long time and none of the officers take the responsibility of answering us during the process. They need us to call them everyday at least twice and yet they do not answer their only reply to me was, leave your no. and we will call, but in vain. The latest was this reply.

Muniraj.Y/AM/Bangalore/TTKH TPA" to me
show details Apr 8 (4 days ago)

Dear Parveen

As all the process is happing in chennai beanch itself from our end we have send all the documents which you had handed over to us .hence forth pls make the followup's with chennai branch. you can interact with Ms.vidhya- contact person.

Regards
Raj
----- Original
After our policies being insured as corporate ( RBI Bangalore), please see this reply and answer dear senior officers.

Why dont we have any senior officers Nos. like the GM/ BM Nos.? like all the other insurance companies, I must say that once I had faced problems even with the TPA Medi Assist, but because the GM number was on the net I had her contacted and she solved the issue in less than 24hrs. HATs OFF.

The call centers reply too at TTK([protected]) was attrocious, like we do not have power/ systems down and what not.

Now I request you to kindly settle my bills pending since Nov. 2009.

Thanks,

Praveen,
[protected].