Videocon Mobile V1705 — worst mobile ever

Address:Ghaziabad, Uttar Pradesh

Hi,

I have purchsed videocon mobile model number-V1705.From last 1 week it's keypad not working and now it has stop getting charged.we showed it in there service centre and he asked us that the mobile get's short circuit and it take more repair cost more than purchasing a new one.the mobile is in warranty period.Please let me know what to do.

contact details-[protected]
[protected]@care2.com
Thanks,
Pankaj
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Videocon Mobile V1705 — False information

PRODUCT STORY:
I bought my videocon mobile handset V1705 for the purpose of a good camera i believed it had because of what all i read on their website and what i saw on the mobile device packaging which says.. 3.2 MP HD camera with LED flash. The quality however is AS BAD as cameras in mobile phones which first introduced camera in a mobile. It's way worse than my Sony Erickson's 2 mp camera phone which is a 4 year old model. Not just this, the software inside the phone is the same that we see in local chinese handsets and so is the music player.

SERVICE STORY:
Besides this, my memory card went bad in just 1 week o[censored]sage and the Customer service center said it would not replace it because it is not under warranty(although the packaging of memory card says it has a 5 year warranty). After trying the customer care number for 2 long days, (because they have just 1 line and it is busy always) i got through them and they informed all their service centres to start replacing faulty memory cards. Finally, i went to the service centre (NOTE that service centres are local shops which videocon uses, in my case it was a local mobile service canopy) and the person took my card and said a new one would come in 3-4 days and i would be informed when that happens. However, no1 called for a week and i finally called the service centre and the person said the card will come soon and i need not call them again and that he would only call me once it arrives. Another week passes and i call them now, but the service centre didn't pick their call. So i called the customer service number which happened to get connected within 10 mins this time. I asked them when my card would be sent to the service centre and he called the service centre and mentioned that the card was already there(Note that the service center guy never called to inform me). Now i could not go for 2 days because i was busy with office and the service center guy called me and started SHOUTING at me and was rude enough to make me feel regretful for buying a videocon mobile. He was rude and askmed me not 2 call customer care and to call him instead(NOTE that he didnt take his call 2 times when i called and then decided to go the customer care way). This was my experience with videocon and now i wish to sell of my new handset for as little as half the price i bought it for, so i never have 2 deal with these people again.

Videocon Mobile V1705 — not suitable

dear sir,

I have baught videocon mobile v1705 in march....since first day it started the problems...it supports gprs but none of the operators like tata docomo, videocon sim card, have gprs settings for this mobile. moreover it has lots of battery discharging problems. i approached so many times to service centres for replacement but no reply.they are very careless and do not bother.
I kindly request you to look into the matter.

thanking you,

rabi nachan.

videocon mobile v 1705 — poor service

I baught a videocon mobile ph. V1705 two months back. It has some problems from the day on... when i tried to contact he customer service they did not respond..then i my self contected the nearest videocon service center(Authorised). They told me this problem will take 4-5 days as we do not have the parts and it will come from the company. I though my mobile will be alright and i left my mobile. I went back after 5 days the mobile was in the same condition and they told me that we have repaired your mobile. I trusted them and took my mobile. Then i realised that the problems persists. This is a case of customer trust. They did not worked on it. Service center name is Ambe Electronics Sector 18. Infront of CS Mall.

Please help the need full as i am fed up calling them and no responce is from their side....

Ujjwal Prakash
[protected]

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