[Resolved] Videocon Split AC — non cooperation of service centre( Durgapur, west bengal) | |
I bought a split AC of videocon (1.6 ton SPLENDOUR) from NEXT retail shop ( which is also a part of videocon ) from Durgapur, west bengal on 16th of April 2009. Request for installation done on the same day at 12 noon ( no is ASA[protected]) from same shop, they did not bother to install it and did not give a demo also. After hundreds of phone calls, they came and install it after 5 days ( despite my house is just 8 km away from service centre). they didnot give any official bill, but took full charges ( Re 1500 ) for instalation. After that AC ran for 30 minutes and after that it went out of order, making loud metalic noice from out side fan and throwing hot air inside the room. my electric line is O.K. and I am using a voltage stabilizer of whirlpool as per recomendation of NEXT - VIDEOCON. After that we made complaints for severel times, did hundreds of phone call to NEXT retail chain and Videocon Service centre, but till today 2nd MAY 2009 they have not come check the problem even. 16 days gone, AC ran for 30 minutes only, Summer is on the way of leaving, will they solve my problem in WINTER ?!!! I am helpless, want to take action against Videocon service centre Durgapur WEST BENGAL and my money back, so that i can buy any good AC, which wont make me suffer, . thanking you . Dr. Suman Sarkar Durgapur, West Bengal. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
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+91 73 5587 3558
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14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
Sir my name is Sanjit Kar and I have some problem so i request you thorugh mail. Sir I was send an amount of Rs. 5000.00 through my branch, Bank of India, Rajbandh Brach, Durgapur (SB A/c 242) to Punjub National Bank, IIT Kharagpur Branch ([protected] instead of this no. [protected]), originally no. is [protected] on 2nd June 2009. But now till date no money back in my account or credited in my PNB Account. Sir, two banks are neglected my problem and I facing many types of problem. Sir please give me your telephone no. at Durgapur Consumer forum office then i will told my problem in details. please sir help me as soon as possible.
with regards
Sanjit Kar