Indian Oil Corporation [IOC] Complaints & Reviews

vijay rattan ent delhi — delay in delivery of gas cyclinder

our indane gas cyclinder supplier is m/s vijay rattan ent. delhi-92. i have two complaints against them.
first, thay hardly pick up the phone for bokking. it takes us 2-3 days to book a gas making it more diffcult to communicate.
secondly, specifically we have booked our gas on date-22/12/2009. we were told it will be delivered in 1-2 days. despite being said thsi we were not issued a cylinder until of[protected]. we were hence left with little choice but to go the vijay rattan by ourself and ask them to give us cylinder byhand only. it was so difficult for us, as only my mother n father, both aged, have to manage themself all this. there service is so slow and erritc. kindly do thw needfull as they are not doing there job properly.

thanking u
pooja patel

our indane gas cyclinder supplier is m/s vijay rattan ent. delhi-92. i have two complaints against them.
first, thay hardly pick up the phone for bokking. it takes us 2-3 days to book a gas making it more diffcult to communicate.
secondly, specifically we have booked our gas on date-22/12/2009. we were told it will be delivered in 1-2 days. despite being said thsi we were not issued a cylinder until of[protected]. we were hence left with little choice but to go the vijay rattan by ourself and ask them to give us cylinder byhand only. it was so difficult for us, as only my mother n father, both aged, have to manage themself all this. there service is so slow and erritc. kindly do thw needfull as they are not doing there job properly.

thanking u
pooja patel

Yes, Indane Gas -Kalpana Gas Agency kukatpally are very rude they never respond properly over the phone and if we go directly contact them they behave very rude and you find solution to your problem you have to wait infinite time ... to things done.

INDANE Yadu Gas, Sahibabad, UP — Gas Leakage

Dear Sir,
My consuner no is 15940
I have complaint a gas leakage on 25.01.08 at 8am. Even after repeated telephone they didnot come to check it upto 2pm. The boy came and told that the cylinder is defective and it has to be replaced. But the people came to me arguing that it is a used cylinder so it can not be replaced. Still now the gas is leaking when the regulator is opening. I am really in distress condition kindly suggest me what to do.
Thanks
A. K. Das

Indane Gas sylinder — Gas leakage form sylinder

Sir, I got a refil sylinder from United Gas Agency Sector-3 Rajender Nagar Sahibabad, Ghaziabad, Uttar Pradesh PIN-201005. Name of Ram Singh Adhikari F-4/C-85, Anupam Apartment Shalimar Garden Extn.-II Sahibabad, Ghaziabad, Uttar Pradesh. But there is gas leakage from the sylinder. Please kindly replace my gas sylinder as soon as possible before happening any hazard. Also provide me emergency phone nos. or cell nos.
Thanking You
Ram Singh Adhikari
F-4/C-85, Anupam Apartment, Shalimar Garden Extn.-II,
Sahibabad, Ghaziabad, Uttar Pradesh.
PIN-201005.
Phone: [protected]

Sir, I got a refil sylinder from United Gas Agency Sector-3 Rajender Nagar Sahibabad, Ghaziabad, Uttar Pradesh PIN-201005 behalf of Customer No. NR-8556. Name of Ram Singh Adhikari F-4/C-85, Anupam Apartment Shalimar Garden Extn.-II Sahibabad, Ghaziabad, Uttar Pradesh. But there is gas leakage from the sylinder. Please kindly replace my gas sylinder as soon as possible before happening any hazard. Also provide me emergency phone nos. or cell nos.
Thanking You
Ram Singh Adhikari
Customer No. NR-8556
F-4/C-85, Anupam Apartment, Shalimar Garden Extn.-II,
Sahibabad, Ghaziabad, Uttar Pradesh.
PIN-201005.
Phone: [protected]

There is leakage of domestic gas inspite of information given to Sudheendra gas Agencies till so far no body turned up since 2 hrs. please take appripriate steps to depute responsible executive at leasat even now my consumer No. 16474
shivaraju

My consumer id is BA 14572. Indane gas of bangur ave of kolkata.Two days back Indane gas agency had delivered me a gas cylinder after a few hours i came to know that cylinder is leak immediately i had make a call to Indane customer service cell to complaint about. But no body pick-up the phone 24 HRS. CUSTOMER SERVICE :[protected]/[protected] (NO REPONSE)

25746655,[protected]NO ONE PICK UP THESE NUMBERS),[protected]NUMBER NOT IN USE)
[protected](NO REPONSE)

I am very surprise to know that how irresponsible is their customer service desk. This is cheating with customers and must be penalties for this behavior.

If some misshapen done then who will be responsible???

Till date that cylinder is still in my home.

Very bad gas supply.Not delivering in time.Late delivery about 40 to 60 days.Whole consumer's of kunda is very annoyed with the service and behavior of the agency.

Complaint against Ma Astbhuji Gas Agency Kunda
They are not delivering time and we to go to the agency for many times and they are misbehaving and abusing us.
I have submitted application in Tehsil Divas Kunda on 1/12/2009 application no.[protected]. Persons of agency are putting pressure to withdraw the application.

Ma Ashtabhuji Indian Gas Service of Kunda has disturbed all the cunsumers. The consumer of the agency never get LPG Gas at time. They supply LPG cylinder at their own and are always late.They supply gas cylinder after 40 to 60 days. This Agency has no rules and regulations and the rules which are there in the agency are their own rules. They never follow rules of Indane Gas Company because of this all the consumers of Indane Gas Sevice of Kunda are annoyed and buy cylinder from black market. This gas agency should have high level checking and stop the business of black market so that consumers can be protected from black marketing. --------Hind Gramin Evam Samajik Vikas Sansthan, Kunda, Pratapgarh, Uttar Pradesh.
From- Janhit Seva 1-Mohd Akmal[Mob.-[protected]] 2-Mohd Arif Siddiqui[Mob.-[protected]]

Ma Ashtabhuji Indane Gas Service of Kunda is not delivering gas cylinder at time and the staff of the agency misbehaves with us. Due to these reasons, I Mohd Azmal [connection no.- MA-474] with two men (1)Kamlesh Chandra Gupta[connection no.- MA-1201] (2)Ahmad Husain [connection no.- MA-4895] gived a application of complain to the Tehsil Divas of Kunda at[protected] and due to this the gas agency misbehaves more with us and they use abusing words a lot with us. They say that "How dare you to give a application of complain to Tehsil Divas because of this we 3 consumers of Ma Ashtabhuji of Indane Gas Service of Kunda are very frighten. The Ma Ashtabhuji of Indane Gas Service of Kunda is giving us a lot of pressure to withdraw the application of complain.

Dear Sir,
I am residing in Katwaria Sarai, on Rent. I want to take New gas connection, Please suggest me, How Can I get new connection

At what price
wat documents required

and how many days i have recieved a new connection.




Thnaks & Regards,
Meenu Singh
[protected]

Dear Sir,

Consumer No : 29554
Agency : Soorya Gas, COCHIN

NOT delivered the Cylinder after 45 Days of Booking.

Please deliver the cylinder immeditely.

Regards,

DIANA N K

i am resding at DMRC Staff Qtrs Metro Vihar Najafgarh Delhi-43 and have gas connection with indian dealer Jamini gas service Najafgarh delhi my custmor id-26542. they have phone no[protected], 25323860, but they do not pick up the phone any time.

is there soulution in this problem without leaving the office. so please solve the problme immedetely.

Thanking you
Akhilesh Kumar Rajput
Mob-[protected]

IOC LPG — Delay in gas supply

I am attached to the IOC LPG dealer M/S. Divya gas agencies at Karicode, Kollam, Kerala with distributor code 4522576 .

I had booked LPG renewals with the centralised booking point at Ernakulam after the receipt of last LPG cylider supply in August 2009. On completion of 30 days I tried to inquire at the dealer regarding the fresh issue. The telephone of the dealer is always busy and even when I get connection there will be no reply it. As even after repeated attempts to get connection for days .It is impossible to get connection to the phone as there is only one No. available. So I had to go to their office which is far away from my residence

On enquiry I was told that our booking a month ago was not valid as I am eligible for booking only after 21 days from the date of last receipt of the last LPG cylinder. We were not aware of any such rule if any, and there was no communication on such a rule from either the dealer or from the centralised computer booking at Ernakulam.
They have then recorded a fresh booking on the date of my visit in September
Now I am without any supply of gas and my second cylinder is also empty.
Kindly do something

Indane gas of Indian oil corporation. — transfer of gas connection

I am consumer of Indane gaswith consumer number 74934 (with domestic single cylnder type).I had to shift my residence from Kowdiar Thiruvananthapuram to Kanyipuram, Thiruvananthapuram.So I transfer my gas connection from B.P gas agencies Kowdiar to Guhan gas service Thiruvananthapuram.I went the Guhan gas agencies with the documents of the gas connection along with the agreement paper and its copy of ahouse taken for leese within the area of supply of Guhan Gas service. .I reached the Gas agency at 11am on 13 thApril 2009. Then they asked me to come in the afternoon because the transfer of gas will be done only in the afternoon. So again went there at 3pm .Then also they said to come on 15th.I had to went there three more times and they are postponing that they couldnot do it right then because they are busy.On the fifth time I asked whether I could get a complaint book or complaint number they made bad comments on me.Tthe staff of the gas agency also were saying bad comments and was laughing at me.I asked whether I could know the name of the person, they said he was the manager of the gas service and I couldn't do anything as complaint against him.
sir what should I do to get the gas connection to be reinstalled.

Dear all,

i wana transfer gas connection from my brothers name to my name as the gas oweners name is not mentioned in the ration Card.

regards,
vivek vashist

Hi Sudha

I am also suffering from the irresponsible service of the Bloody Guhan Gas Agencies.. It should be brought about...

LPG — late service

respected sir
i m bearing a serious problem of lpg gas because of your lpg gas agency named as poonam gas agency
shakurpur new delhi 110034 please help fast

Took gas cylinder from Kitchen Mate, Chittaranjan(W.B), but it is full of water instead of cooking gas.It has been checked by delivery boy of Gas Shop.Then I complained in Kitchen mate, I informed several times but they are not soving my problem.I want to change my cylinder and want the right cylinder which is full of cooking gas.You are requested to take necessary action at your end.

LPG supply — late service

main 18/02/11 koo tomo sava say gas booking kiya mara c.no 20287, mari gas agenci gaytri gas sarvice bhajan pura delhi 53

i dont agree with this

Dear Sir
I am a consumer of the above mentioned gas company having consumer no: 10518. I have approached the booking counter for booking. The person sitting in the counter informed me, since, you have not booked yours since six months; your connection is blocked and you will not get any gas hence forth.
When insisted, the person concerned suggested to call to MR. RAFIC AHAMMAD, Ashok Complex, Adarsh Nagar, Jaipur, Ph:[protected], with, one affidavit from the court. This officer is not responding to my calls over phone.
Sir, I am staying in Lakshmangarh which is 125 km from Jaipur and working as an Assistant Professor in MITS Deemed University. Here I stay in campus and the gas consumption for my family (three members) is very less. Every time I book gas after a period like this. The present status of the connection shattered me.
Can you help me? The supplier is the only gas supplying agency in this town. His monopoly in this business shatters many villagers. Those are used to standing in a long queue listening to the music of the poor state of affair of this great nation in their own local language from one of the most faithful employee of the agency. I am from Orissa. I don’t understand the local tongue. What I guess, may be, the door step supply of gas has been stopped since many days no one keeps record of that. Being a teacher I am a silent spectator of the drama, educated privileged and riddled with my own problem. The officer engaged in the other side of the table in the name of service of this country is dumb and deaf.
Will you listen to the prayer of many poor and deprived of this nation through this mail and take a little action??
With kindest regards
Satyanarayan Mishra
Assistant Professor
FET, MITS, Lakshmangarh.
Rajasthan, 332311.

Iam also experiencing similar problem of not delivering cylinder on time by my indian gas agency "BRIGHTENING GAS SERVICE", Hyderabad. they never lift the telephone. we are forced to go to their office pesonally book the gas. despite this failing to supply gas. i request serious action on this frellow.

Respeted sir i agree complain to u my gas agency man can not book my gas so pls contect me

my consumer no 28255 . when i am booking gas firstly reply that my gas already booked .. i m totally surprised . and then she said every 21day after u booking gas but i have single gas cylender or i think single gas booking open every 15 day but she said rules ar e changed .. sir i complaint against delevery men or receptionist who booked gas... she behaviour is very rude she did't reply and cut the phone... plz take action against both of them...
thanx regard...

sir, I am shyam sunder agrawal my consumer no. 2708 ,and i am risident of north vibhav nagar , tapa paith, firozabad. my mobil no is [protected] . My distributors is M/S Firozabad gas service. Sir i tall you that i am trying to contract agncy neary last 27 days. by phone but the agency have not givin any responce. The phone no. have provided by the agency [protected],[protected] is always busy or not answering and also the company not accept my booking at 4:25 p.m. and says booking time is closing but on company booking slip time period print is 9:30a.m to 5:30 p.m.
Sir kindly look my meter & taking action against the agency.

I am having customer ID 3847L at your dealer - Pradeep Gas Service, 3, Behind Ford Tractor, Faridabad. Yoour dealer's phone nos. (2280006, 2291228) are always busy with engaged tone. Is is a herculean task to bool refill over phone. It is natural to suspect that the phone receivers are put off the cradle. Attmpt to book refill form my Airtel on 56465 have come back undelvered.

Please look into it.

Surendra Kumar Kochar
478, Sector 10, Faridabad 121 006
M: [protected]

WEII V ARE LIVING IN BANGLORE AND OUR GAS IS LEAKING BUT THERE R NO EMERGENCY NOs. AND THERE IS NO ONE WHO KNOWS WHAT TO DO...THIS IS THE STATE OF OUR COUNTRY SUCH AN INCIDENT AND NO ONE TO CALL FOR HELP...SCARRY FORGET THE COMPANY BUT THERE SHOULD BE HELP LINE IN THIS COUNTRY TO SOLVE PROBLEMS..AND EVEN IF THERE R NOs. no one picks them WE HAD 911 IN USA...

Indane Gas — Gas leak - no response

Taody morning when cylinder is replaced, there is gas leak. Though contacted the dealer, no immediate response so far. Dealer phone No.[protected] Visakhapatnam - Andhra Pradesh. Not giving Toll free No. atleast

We face the same problem in bangalore too.. These are the numbers listed and none of them respond to the phone. We have been calling these losers from yest.,

Bangalore[protected],[protected], [protected],[protected], [protected], [protected], [protected]

This is another example of Bangalore city's negligence to its citizens.

I face the same gas leak problem on 27 April, '12. contact PS Gas Agency. But in vain. No response till date. The emergency cell no. remain switch off condition.
M. Kalita
Ajanta Path

Serious matter as no emergency service for indane at Guwahati.

Really horrible, no one pickup the calls, called at least 30 to 35 times to India Garage - Guttahalli, they never bother to pickup the call. All emergency numbers are either switched off or not reachable. very pathetic service