[Resolved]  Vodafone — fraud by vodafone

I recharged my cellphone with ICICI Bank online recharge. They have misguided me by saying that I will get Rs 224 on recharge of Rs 250, I recharged my cellphone and got the balance of Rs 112.5 and 15 days of validity. At the time of recharging I have 2 years of validity remaining so it's very obvious that I have not recharged for the sake of validity.

I called Vodafone Care they say that they are happy to help but in reality no one was happy. They kept me waiting for 52 minutes before they transfered my line to to Pawan Deep Singh working as senior official with Vodafone. He told me that he can't do anything and it's my mistake that I have recharged through ICICI. I am a normal customer it's there duty to keep ICICI updated. He misbehaved with me.

I need my money back since it's clear case of fraud Vodafone can reverse the transaction but they are not doing it. It's clear case of 420, disrespect of customer & unwillingness to help.

I have decided to move to consumer court regarding all this and claim maximum of Rs 10 lakhs for irritating me and misbehaving.

Yes, I am totally agree with you about your dissatisfaction and case of 420 .When anybody working with big giant like this, employee rather than giving good customer service they become boss of company and making neglegence of duty .
this is not the quetion of 25o RS . this is the questionb of integrity, business ethics and corporate citizenship.

today is the question why this type of big companmy not taking care of customers.
this same company in uk follow strict rules and regulation and giving good customer services.

You must complain to the consumer forum and second thing do all coressponedce through mail, other wise they will deny your phone callls.

dear sir,

i have paid 700/- Rs. in cash to vodanfoneo executive officer mr, ankit k.from S. k. marketing 202, 2nd floor, radha silk mill compound 30 parsi panchayat road,, next to tata aig bldg., andheri east , mumbai for providing two number in respective mobile they promise to give my choice no. now neither they providing me the number i want nor they give my money back

i request to take some action in the matter

Nilesh Rathod

Hi Nilesh,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/h0Oih and we’d be happy to help.

Regards,
Vodafone Customer Care.

S K marketing.Very pathetic and unprofessional services these guys are offering. They took money from me two weeks back and still my new no is not activated. Now from past 1 week none of the guys are not picking up my call. including their owner. The no published on this website also not picking up the call. Seems they all are fraudster.

Went through mental harrasment from these bunch of loosers. Initially they are begging me to took new no and now all are disapeared. Please beaware from them. Useless fellows

Dear Vodafone,
My Mobile No.is [protected] with lifetime free plan. I had taken your Plan 3 GB (VL+VMC)@198 on 23 Feb.2011 and your executive said that its speed is 100-125kbs.but when i was used this service its speed was 10-20kbs again i called vodafone care the suggested me after 15-20 calls for disconnect this service because they have no better signal in this area, so i disconnected this service.Now they sent me the bill of Rs.477 copy attached.

You are request to disconnect my no. with immediate efftect.Also i won't pay any extra charge which you have sent or any late fee which you will charge me after this mail.

Dear Consumer Court: Please help me for the same.

My Details are under below:-

Mrs Renu
H. No-175, Extn 2-C
Nangloi Najafgarh Road
Near Maharaja Factory
New Delhi 110041

Vodafone — case of 420

sir,
i m fakruddin [protected], m ek retaler hu. [protected] mere non hac no. tha. but aapki team k kise R.M. or S.M. ne ese froud activat cra diya oe 18 nov. 2010 ko post paid m chang kara diya. or ab baat bhi nahi kar rahe.
i[censored] help me, than ok, other wise i will go court and case of 420 to vodafone.

Dear Reader,

First of all Thank you so very much for your help in my Niit & Kuvempu University fraud case. I was posted that complaint last January 2012.

I wanted your help again in January 2013, this time for Vodafone.

As I working with Justdial Ltd, Vodafone provide CUG number to Justdial employees. Initially I had purchased Rs. 99 rental plan but when released that Rs. 199 rental plan is best for me because of local calls.

I had sent a mail regarding the same on the dated 14/Aug/12 to >> himanshu.[protected]@vodafone.com (Relationship Manager) >> cc to CORPORATECAREDEL. Mail attached for your reference.

I have got a revert from Himanshu >> Will be done from next billing cycle.

I am using online payment mode to pay most of the bill like Vodafone that's why I hardly see the hard copy of Vodafone bill. I paid my bill when I got SMS from Vodafone regarding the bill payment.

But when I got continuously high amount of bill, I saw hard copy of Vodafone December2012 bill, BILL PLAN is yet to be changed.

Because of Himanshu Kumar mistake I am suffering since August2012.

Kindly help me out.

Regards, Anurag Tiwari ([protected])

Below mentioned is mail which I sent & got a revert from Vodaone.

Will be dn from next billing cycle

Regards

From: Anurag Tiwari [mailto:anurag.[protected]@justdial.com] Sent: 13 August 2012 16:37 To: Himanshu Kumar (DEL) Subject: Change Bill Plan

Dear Himanshu,

Kindly change my bill plan into below mentioned plan ASAP.

vg_mv_del_blaze199

Regards, Anurag Tiwari X-3451

Now my services are barred,

My incoming & Outgoing is barred now... none of your executive reverting me neither via mail now nor via call.

One suggestion for you guyz kindly change your punchline @Least Interested to [protected]@ instead of @Happy To [protected]@

Simply vodafone is a Worst Telecom company