[Resolved]  Vodafone — email address

Hi,

This is to inform u that ur services are going bad to worst for customer service.
I have spoken to many of agents how do not speak good english and do not know how to speak to customers. i had call on the 14/02/2013 regarding my balance deduction, i was not provided any information, they agents were very rude.when ever i want to speak to a TL they says that they are transferring the call but the call does not transferred they just keep me on hold, your agents are also abusive. how do you'll work. it has to be professional, i am using your service from the past 7 year and this is what i get in return pathetic service, please hire some good agents (Professional), so that when any calls up they feel like speaking to them.

Please improve your service.
Revert to complaint as soon as possible

Thanks
Naresh

+91 [protected]

This is my first bill and i got cheated i got a MNP plan by vodafone of rs 149 Rental
as i know this is the only plan on my no but after two or three days i got a sms by vodafone that 3g plan has been activated on my no i shocked that i did not make any request for data plan still they activated this 3g plan yet i talked to customer care and told them to deactivate 3g data plan, they told me with in 24 hour it will be deactivated Almost five to six times i make complaint to deactivate data plan finally they told that its deactivated And your bill will be generated as per your monthly plan

after one month my billing amount is 329 in which data plan is included

How vodafone can activate any plan on a customer no without customer will.
nobody giving response, customer time is useless for care executive they put call on hold up to 10 to 15 min and finally cut the phone, is this the way Vodafone treating its customers, I am using other network also but have never seen this kind of behavior in other network

I am going to port my no to previous network and if vodafone will do like that no one would port in vodafone even not try to buy new connection

I will suggest to my entire colleague and relative that never goes for Vodafone

Irshad hussain
my vodafone no is [protected]
One of my complaint reference no. is[protected]

you can track the complaint on this no and see how the vodafone care person doing their duty

Sir,
Your are sending vodafone bills to "[protected]@gmail.com" ph no.[protected] & [protected]
Bhanu prasad e mail has been changed as "[protected]@gmail.com"
g.vijaya lakshmi

Sir,
Your are sending vodafone bills to "[protected]@gmail.com" ph no.[protected] & [protected]
Bhanu prasad e mail has been changed as "[protected]@gmail.com"
g.vijaya lakshmi

am dharamveer your regulr custmr i hv to port my airtel no to vodafone am so happy wd being vodafone but its first time am not satisfied your non technicL CUSTMR CARE HER NAME IS ANSHUL SHE TOLD ME APKO ITNA KUCH NI BATA SAKTI PEHLE SOCHO KYA PUCHNA HEA WHTS HEL OF GOING MY CLLING TIME IS 10.05 DATE IS 21.3. 13
MY MOBILE NO IS [protected]

i have made the payment for Rs.570 against the cell no [protected] today( 02/04/2013) at 10am.
But out going are still Barred. Done the complaint regarding the same at 4 p.m. Told that due to system upgradation the same will be activated within next two hrs. Again called vodaphone customer care at 8 pm. One Mr. Sunil has picked up the phone & spoken to me rudely. Upon insisting to the fact that I am suffering a lot due to outgoing calls been barred & this is not the logic(due to system up gradation) of not opening the same he told me to do whatever I can he will not open the outgoing call.

This is ridiculous.

We are facing connectivity problem in the area Navsheel Dham Kalyanpur Bithoor Road, Kanpur. Kindly arrange to install a tower thereat.

Hi, I made a prepaid mobile recharge of Rs.129 on 3rd April, 2013 for the mobile number [protected] through my icici bank account but no talk time has been added to the mobile number.Its a bangalore number but since the user has gone to Tamil Nadu I recharged with Rs.129(roaming recharges) to get Rs.50 talk time.Please return the amount back to my account.


Thanks,
R.Rajalakshmi
([protected])

Hi,

Could you guide me the procedure to convert my prpaid number to post paid pls.

Thanks,

Hi,

Could you please guide me the procedure to get my prepaid number converted to postpaid pls.

Many thanks.

Hi!

I Sumeet Raina, getting a serious problem. My outgoing & incoming has benn de-avctivated, b'coz of my bill 1160. And i submitted my bill 08th of apr by the amt of 500, then again i submitted the bill of 200 on 09th apr, & for the third time i pay 200 on 10th apr, but the ougoing & incomg have not started yet. I spoke to customer care no & had a word with a girl named Ritu, she was very rude to me & said that your no will not start if you do not pay your pending payment of the amt 150 rs. Is this the way to talk to your regular customer??? And only becoz of 150 rs, you have de-activated my no.

Kindly raise this concern or i"ll protable my no to any other connection. Thats givng me a lot of problem.

Thanks
Sumeet

dear sir
my postpaid Vodafone Number is - [protected]

but this number are not responding because i can`t outgoing call

so please solve my problem

and started my number

Thanks & Regards
Mr. Rahul Kumar

It is shashidhar gurav from ichalkaranji ...last time I was activated one mssg pack ie 66 will get 3000msgs ...Vodafone advertised that one ...but now telling that only 900 why ...cald customer care one tell that don't worry within 4hour again ur plan will activate, another one tell that ..we don't have any that kind of plans ...wat is this ...

we have paid our postpaid bill ON TIME but are services are deactivated that too all 5 numbers in my family they are constantly harassing us they call us to their to rectify are bills but still they DO NOT activate are call bearing service.

my mobile number 91+[protected] this number can not conncet in costmer care please clear this problem
by
balaji

Dear Sir,
I charged two vodafone numbers [protected] and [protected] today at 18.28 with an amount of Rs 38/- which were for 500 sms for 30 days, but after the top up the message read that it expires in a days time i.e., 11/05/13. The vodafone vendor at Anupama Shopping Complex, VIP Road Kolkata, from whom i bought these packages was most uncooperative and refused to provide any assistance in resolving the issue, Please resolve the issue and respond . Thank you

hi

my mobile sim is not working, my number is of maharashtra pune and now i am in gujarat since a month for work on roaming, but my sim card stopped working and i am really facing trouble with my business calls as they cant reach me, i went to the nearest vodafone store they said i have my sim card damaged for god only knows what reason, and they gave me a new sim card saying that this is a maharashtra sim card available with us in gujarat and we are activating your maharashtra number on this card and it will be active after 24 hours and i said ok .. but two days it dint start then i dint have time to go back to vodafone store so i called your customare care number and i talked to mr amol jadhav and he assured me that he has done something from his end and the sim card will start within the next 4 hours but again it has been 2 / 3 more days, but still its not working. i am really facing trouble and i have got a new sim card too i tried it on other phones aswell it is not a problem with my phone but with the card only, so please just activate what ever needs to be activated asap. please revert back on my e-mail id - [protected]@gmail.com

thanking you
ravi kishnani

vodafone number- [protected]
alternate number - [protected]

Dear sir,


my number is [protected] . this number is charging out going calls & incoming calls . please stop the incoming call charging at the earliest.

i had activated caller tune subscription services and thhe music is not theere ...but money of 45 rs is deducted. why this happened ...
i need the tune or refund me baqck the money..OR ELSE I WILL CHANGE TO BSNL USING NUMBER PORTABILITY AT THE EARLIEST..

EVERY BODY LISTEN!!!, , , THE BEST WAY IS JUST SEND SMS" PORT SPACE YOUR CELL NO " TO 1900...THIS IS FOR NUMBER PORTABILITY..AND THEY WILL DO WHAT U SAY..THEY WILL EVEN PUT MONEY INTO YOUR ACCOUNT OR EVEN GIVE BETTER OFFERS..I HAD AN EXPERIENCE...SO PORT IMMEDIATELY TO OTHER NETWORKS WHEN U HAVE COMPLAINTS..THE BEST OPTION...