[Resolved]  Vodafone — Data Usage charged beyond my free limit

Address:

Mumbai City, Maharashtra

Dear Vodafone,
I have been using Vodafone corporate connection for the past 5 years ([protected])
I have started using a new no just for data usage 3G ([protected]) along with a tata docomo 3G stick

I have been charges a amount equiv of 12,000 for the data usage for approx 10+ GB of data usage which they charges happily @ 2p/10kb, whereas i used about 11+ GB in tata indicom where my charges were about 1,000

As a customer i want my cost to be as minimal as possible. I wanted a plan where beyond my free usage my speed needs to be reduced to 2G from 3G and charges dont incur additionally beyond the specified limit. The key difference between a tata and vodafone is that vodafone pays no heed to customer service. whats they need is money money and money and dissatisfied customer

Why the hell in my senses i will take a plan where they keep on charging me @ 3g rates beyond my limits. I am OK with speed reduction rather than cost increase

Now our beloved vodafone has slammed a legal notice .. I emailed Mr Gaurav Desai sending my tat docomo bill as well as vodafone bill .. Both had a data usage of approx 10+ GB.. No response from him .. How do i expect this issue to be solved

Regards
Swaminathan R