[Resolved] Vodafone — Internet low speed 2G | |||
Dear Sir, I need to write a complaint against Vodafone Mobile service provider in Ahmedabad, My Mobile number [protected] i have recharge this number , Rs. 199 dated 13.04.2013 for 2G internet service for 1 month. but after this i have got speed 6-10 kbps. for the said offer as per vodafone rules i was suppose to get speed of 64 KBPS till 2GB usage and 40 KBPS after 2GB usage till unlimited for one month. I have complained for the same more then 10 times to customer care. once i have called to Nodal officer Mr. Himanshu Soni. but they are unable to provide any solutions for the same and they are asking to wait till 6 May 2013. I am facing the same problem since long time back. Details of my complaints lunched by me is as under. Month Ragharge Amount Complaint No Status Jan'13 201 [protected] Not Solved Feb'13 201 [protected] Not Solved Apr'13 199 [protected] Not Solved I am not satisfied with the services and request you to kindly help me to reimburse my amount. Niren Thakkar Ahmedabad (M) [protected] Was this information helpful? | |||
Dec 11, 2016 Complaint marked as Resolved Verified Support Apr 29, 2013 Vodafone India Customer Care's response Hello Niren Thakkar, We called on your number but there was no response. Please be informed that we have forwarded your concern to our network team. We wish to inform you that the optimization will done on May 06, 2013 in the nearby site. We request you to provide us your latest feedback after the same. Regards, Vodafone Customer Care, Gujarat. | |||
 5 Comments | |||
Comments
Aitel Mobile office
My mobile no. [protected], again i have face same problem. Mobile Office is going very poor speed. again facing same poor speed Internet in my PC. Pls Increase Net speed. please do somethig. Thanx...
My mobile no. [protected], again i have face same problem. Mobile Office is going very poor speed. again facing same poor speed Internet in my PC. Pls Increase Net speed. please do somethig. Thanx...
Dear Sir,
This is to inform you still my problem is not resolved and facing so much problem related to internet speed.
Request you to kindly do the needful for refunds. As committed speed was not provided by vodafone for last three months.
As i have paid the full amount in advance and not getting the proper services please help me to get refunds ASAP.
Regards,
Niren Thakkar
This is to inform you still my problem is not resolved and facing so much problem related to internet speed.
Request you to kindly do the needful for refunds. As committed speed was not provided by vodafone for last three months.
As i have paid the full amount in advance and not getting the proper services please help me to get refunds ASAP.
Regards,
Niren Thakkar
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Internet — low speed
sir my connection is 3g bsnl but internet speed is very low but customers care says ur complaint is sending next 24-48 hrs ur complaint solved but 4 days after no service. my speed is low (10-12kpbs) but normally speed is in city 100kpbs and above. i try 3g plan and 2g plan but no speed my internet. i used my data card 7.2mpbs but no speed high. so my pocket is loss lot of money for bsnl 3g and 2g sim no solved my problem customers care. please solved my problem. i shall be very thankful to u . my mob. no. is [protected]