[Resolved]  Vodafone Postpaid — My outgoing calls barred - Vodafone customer care services

Till date not recv any response from the customer care(Vodafone ) Pls see the trailing mail for better understanding -

On Mon, Dec 14, 2009 at 9:40 AM, santosh singh <[protected]@gmail.com> wrote:

REMINDER




On Sat, Nov 28, 2009 at 10:14 PM, santosh singh <[protected]@gmail.com> wrote:




On Sat, Nov 28, 2009 at 10:02 PM, santosh singh <[protected]@gmail.com> wrote:

REMINDER


[protected] Forwarded message[protected]
From: santosh singh <[protected]@gmail.com>
Date: Wed, Nov 25, 2009 at 4:59 PM
Subject: Re: Auto generation of SMS:[protected] [REF:[protected]]
To: vodafonecare.[protected]@vodafone.com




Rahul,
I Have done the payment (reciept No. 810641) but I don’t know what’s the problem with Vodafone as i was eagerly waiting for your response but no result found, and to add fire you guys have barred all the services of my number I think you guys don’t care about your customers feedback.


Kindly let me know the status ASAP
.






On Mon, Nov 23, 2009 at 1:53 PM, santosh singh <[protected]@gmail.com> wrote:


Hi Rahul,

This is my last REMINDER for your company.

Santosh Singh
[protected]

On Sat, Nov 21, 2009 at 10:50 AM, santosh singh <[protected]@gmail.com> wrote:

Hi Rahul,

How much time you required for solve the issue .


On Mon, Nov 16, 2009 at 9:34 PM, santosh singh <[protected]@gmail.com> wrote:

Hi Rahul,

Pls update ...


Regards
Santosh Singh
[protected]


On Wed, Nov 11, 2009 at 3:51 PM, Vodafone Care <vodafonecare.[protected]@vodafone.com> wrote:

Dear Mr. Singh,

Thank you for your email dated 11th November, 2009 regarding sms service on your Vodafone number [protected].

We sincerely regret the inconvenience caused to you due to the delay in replying to your e-mail.

We would like to inform you that your bill will be generated on 16th November, 2009.We request you to kindly send us your mail after bill generation date so that the issue can be resolved.

You may also view / download your bills from our website www.vodafone.in.

We hope we have been able to resolve your concern to your satisfaction. However, in case you need further assistance, do call or email us. We'll do our best to help you.

Happy to help,

Rahul Sabharwal

Vodafone Care

Contact numbers

Vodafone Care : 111 or +91-([protected])

(Toll free from Vodafone mobile phones within the home network)

Fax number : +[protected]

E-mail : (vodafonecare.[protected]@vodafone.com)

Website : http://www.vodafone.in/

---- Original Message ----
From: [protected]@gmail.com
Sent: 11-Nov-2009 16:44:01
To: vodafonecare.[protected]@vodafone.com
Subject: Re: Auto generation of SMS:[protected]

waiting ur response...

On Mon, Nov 9, 2009 at 7:13 PM, santosh singh <[protected]@gmail.com
> wrote:

> Hi,
>
> I dont know whats the problem with Vodafone as i was eagerly waiting for
> your responce but no result found, and to add fire you guys have barred all
> the services of my number i think you guys dont care about your customers
> feedback.
>
> Kindly let me know the status ASAP.
>
> On Sat, Nov 7, 2009 at 3:08 PM, santosh singh <
> [protected]@gmail.com> wrote:
>
>> Still waiting your response.
>>
>>
>> On Thu, Nov 5, 2009 at 3:09 PM, santosh singh <
>> [protected]@gmail.com> wrote:
>>
>>> Hi Rahul,
>>>
>>> Waiting your revert...
>>>
>>> Regards,
>>> Santosh Singh
>>> [protected]
>>>
>>> On Tue, Nov 3, 2009 at 5:59 PM, santosh singh <
>>> [protected]@gmail.com> wrote:
>>>
>>>> Hi, ,
>>>>
>>>>
>>>>
>>>> I am very stunned to see the riposte given by you people I was keenly
>>>> waiting for your response but I am very sorry that this episode has washed
>>>> away the esteem of Vodafone.
>>>>
>>>>
>>>>
>>>> And this is not only, you people barred my number without replying to my
>>>> mail.
>>>>
>>>>
>>>>
>>>> I am still waiting for your response.
>>>>
>>>>
>>>>
>>>> Regards
>>>>
>>>> Santosh Singh
>>>>
>>>>
>>>>
>>>> [protected]
>>>> I
>>>>
>>>> On Sat, Oct 31, 2009 at 11:46 AM, santosh singh <
>>>> [protected]@gmail.com> wrote:
>>>>
>>>>> Hi Rahul,
>>>>>
>>>>>
>>>>>
>>>>> I have cross checked the settings of my handset and for the same i have
>>>>> also visited to the NOKIA service centre but as per them no errors found on
>>>>> my handset,
>>>>>
>>>>>
>>>>>
>>>>> Another point is this that, if my credit limit is only 1700 how come
>>>>> that day my usage reached up to 2200rs, you should need to bar my number if
>>>>> it has exceeded my credit limit that day,
>>>>>
>>>>>
>>>>>
>>>>> I would kindly request you to please look into this matter and
>>>>> investigate the same ASAP, and if this is not possible to get this resolved
>>>>> migrate this number to prepaid.
>>>>>
>>>>>
>>>>>
>>>>> Waiting for your positive revert.
>>>>>
>>>>>
>>>>>
>>>>> Regards
>>>>>
>>>>> Santosh
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Sat, Oct 24, 2009 at 10:32 AM, Vodafone Care <
>>>>> vodafonecare.[protected]@vodafone.com> wrote:
>>>>>
>>>>>> Dear Mr. Singh,
>>>>>>
>>>>>> Thank you for your email dated 23rd October, 2009 regarding sms service
>>>>>> on your Vodafone number [protected].
>>>>>>
>>>>>> As already informed to you:
>>>>>>
>>>>>> We would like to inform you that there has been no error found on the
>>>>>> above mentioned number in our system.We request you to kindly check your
>>>>>> handset for the same.
>>>>>>
>>>>>> You may also view / download your bills from our website
>>>>>> www.vodafone.in.
>>>>>>
>>>>>> We hope we have been able to resolve your concern to your
>>>>>> satisfaction. However, in case you need further assistance, do call or email
>>>>>> us. We'll do our best to help you.
>>>>>>
>>>>>> Happy to help,
>>>>>>
>>>>>> Rahul Sabharwal
>>>>>>
>>>>>> Vodafone Care
>>>>>>
>>>>>> Contact numbers
>>>>>>
>>>>>> Vodafone Care : 111 or +91-([protected])
>>>>>>
>>>>>> (Toll free from Vodafone mobile phones within the home network)
>>>>>>
>>>>>> Fax number : +[protected]
>>>>>>
>>>>>> E-mail : (vodafonecare.[protected]@vodafone.com)
>>>>>>
>>>>>> Website : http://www.vodafone.in/
>>>>>>
>>>>>> ---- Original Message ----
>>>>>> From: [protected]@gmail.com
>>>>>> Sent: 23-Oct-2009 17:58:13
>>>>>> To: vodafonecare.[protected]@vodafone.com
>>>>>> Subject: Re: Auto generation of SMS
>>>>>>
>>>>>> Dear Rahul,
>>>>>>
>>>>>> I thank you for immediate responce for my issue.Just to make you aware
>>>>>> of
>>>>>> the fact that i have visited Vodafone store and got to know that the
>>>>>> messages were sent on only three number continiously for three days
>>>>>> and all
>>>>>> the three numbers were of my home.My concern is if it happened then
>>>>>> why it
>>>>>> only happened only on these three numbers and why their were no
>>>>>> responce
>>>>>> from your cutomer care team as your team follows so frequently for
>>>>>> bill
>>>>>> collection and when credit limit exceeds then why in this case my num
>>>>>> was
>>>>>> barred and no information was provided.My credit limit is 1700 only
>>>>>> then how
>>>>>> come it keep on sending the messages and the amount got exceeded to
>>>>>> 3200.I
>>>>>> request you to please look into the same and please waive off my extra
>>>>>> billing amount.
>>>>>>
>>>>>> Regards
>>>>>> Santosh Kr Singh
>>>>>>
>>>>>> On Sun, Oct 18, 2009 at 11:44 AM, Vodafone Care <
>>>>>> vodafonecare.[protected]@vodafone.com> wrote:
>>>>>>
>>>>>> > Dear Mr. Singh,
>>>>>> >
>>>>>> > Thank you for your email dated 18th October, 2009 regarding sms
>>>>>> service on
>>>>>> > your Vodafone number [protected].
>>>>>> >
>>>>>> > We would like to inform you that there has been no error found on
>>>>>> the above
>>>>>> > mentioned number in our system.We request you to kindly check your
>>>>>> handset
>>>>>> > for the same.
>>>>>> >
>>>>>> > You may also view / download your bills from our website
>>>>>> www.vodafone.in.
>>>>>> >
>>>>>> > We hope we have been able to resolve your concern to your
>>>>>> satisfaction.
>>>>>> > However, in case you need further assistance, do call or email us.
>>>>>> We'll do
>>>>>> > our best to help you.
>>>>>> >
>>>>>> > Happy to help,
>>>>>> >
>>>>>> > Rahul Sabharwal
>>>>>> >
>>>>>> > Vodafone Care
>>>>>> >
>>>>>> > Contact numbers
>>>>>> >
>>>>>> > Vodafone Care : 111 or +91-([protected])
>>>>>> >
>>>>>> > (Toll free from Vodafone mobile
>>>>>> phones
>>>>>> > within the home network)
>>>>>> >
>>>>>> > Fax number : +[protected]
>>>>>> >
>>>>>> > E-mail : (vodafonecare.[protected]@vodafone.com)
>>>>>> >
>>>>>> > Website : http://www.vodafone.in/
>>>>>> >
>>>>>> > ---- Original Message ----
>>>>>> > From: [protected]@gmail.com
>>>>>> > Sent: 18-Oct-2009 10:44:12
>>>>>> > To: vodafonecare.[protected]@vodafone.com
>>>>>> > Cc: [protected]@gmail.com
>>>>>> > Subject: Auto generation of SMS
>>>>>> >
>>>>>> > Hi,
>>>>>> >
>>>>>> > This is to inform you that my no [protected] is generating auto SMS
>>>>>> > since 17-10-09 from 7:00 P.M.
>>>>>> >
>>>>>> > I Would like to inform that i will not be responsible for any bill
>>>>>> related
>>>>>> > to this. If you are not able to solve the issue. Cancel my services
>>>>>> w.e.f
>>>>>> > today[protected]
>>>>>> >
>>>>>> > Please consider this mail as application
>>>>>> > Check & Revert ASAP
>>>>>> >
>>>>>> >
>>>>>> >
>>>>>> >
>>>>>> > --
>>>>>> > Thanks & Regards
>>>>>> >
>>>>>> > Santosh Kumar Singh
>>>>>> >
>>>>>> > Mobile No.:[protected]
>>>>>> >
>>>>>> >
>>>>>> > Dream like you are going to live forever Live like you are going to
>>>>>> die
>>>>>> > tomorrow
>>>>>> >
>>>>>> > This email and any attachments thereto are confidential and
>>>>>> intended
>>>>>> > solely for the use of the individual or entity to whom they are
>>>>>> addressed.
>>>>>> > This message contains confidential information and is intended only
>>>>>> for the
>>>>>> > individual named. If you are not the intended recipient / named
>>>>>> addressee
>>>>>> > you should not disseminate, distribute, reproduce or copy this
>>>>>> e-mail.
>>>>>> > Please notify the sender immediately by e-mail if you have received
>>>>>> this
>>>>>> > e-mail by mistake and delete this e-mail from your system. If you
>>>>>> are not
>>>>>> > the intended recipient you are notified that disclosing, copying,
>>>>>> > distributing or taking any action in reliance on the contents of
>>>>>> this
>>>>>> > information is strictly prohibited. Please further note that
>>>>>> transmission
>>>>>> > cannot be guaranteed to be secure or error-free".
>>>>>> >
>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Thanks & Regards
>>>>>>
>>>>>> Santosh Kumar Singh
>>>>>>
>>>>>> Mobile No.:[protected]
>>>>>>
>>>>>>
>>>>>> Dream like you are going to live forever Live like you are going to
>>>>>> die
>>>>>> tomorrow
>>>>>>
>>>>>> This email and any attachments thereto are confidential and intended
>>>>>> solely for the use of the individual or entity to whom they are addressed.
>>>>>> This message contains confidential information and is intended only for the
>>>>>> individual named. If you are not the intended recipient / named addressee
>>>>>> you should not disseminate, distribute, reproduce or copy this e-mail.
>>>>>> Please notify the sender immediately by e-mail if you have received this
>>>>>> e-mail by mistake and delete this e-mail from your system. If you are not
>>>>>> the intended recipient you are notified that disclosing, copying,
>>>>>> distributing or taking any action in reliance on the contents of this
>>>>>> information is strictly prohibited. Please further note that transmission
>>>>>> cannot be guaranteed to be secure or error-free".
>>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Thanks & Regards
>>>>>
>>>>> Santosh Kumar Singh
>>>>>
>>>>> Mobile No.:[protected]
>>>>>
>>>>>
>>>>> Dream like you are going to live forever Live like you are going to die
>>>>> tomorrow
>>>>>
>>>>
>>>>
>>>>
>>>> --
>>>> Thanks & Regards
>>>>
>>>> Santosh Kumar Singh
>>>>
>>>> Mobile No.:[protected]
>>>>
>>>>
>>>> Dream like you are going to live forever Live like you are going to die
>>>> tomorrow
>>>>
>>>
>>>
>>>
>>> --
>>> Thanks & Regards
>>>
>>> Santosh Kumar Singh
>>>
>>> Mobile No.:[protected]
>>>
>>>
>>> Dream like you are going to live forever Live like you are going to die
>>> tomorrow
>>>
>>
>>
>>
>> --
>> Thanks & Regards
>>
>> Santosh Kumar Singh
>>
>> Mobile No.:[protected]
>>
>>
>> Dream like you are going to live forever Live like you are going to die
>> tomorrow
>>
>
>
>
> --
> Thanks & Regards
>
> Santosh Kumar Singh
>
> Mobile No.:[protected]
>
>
> Dream like you are going to live forever Live like you are going to die
> tomorrow
>



--
Thanks & Regards

Santosh Kumar Singh

Mobile No.:[protected]


Dream like you are going to live forever Live like you are going to die
tomorrow

“This email and any attachments thereto are confidential and intended solely for the use of the individual or entity to whom they are addressed. This message contains confidential information and is intended only for the individual named. If you are not the intended recipient / named addressee you should not disseminate, distribute, reproduce or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. Please further note that transmission cannot be guaranteed to be secure or error-free".





--

Thanks & Regards

Santosh Kumar Singh

Mobile No.:[protected]


Dream like you are going to live forever Live like you are going to die tomorrow





--

Thanks & Regards

Santosh Kumar Singh

Mobile No.:[protected]


Dream like you are going to live forever Live like you are going to die tomorrow





--

Thanks & Regards

Santosh Kumar Singh

Mobile No.:[protected]


Dream like you are going to live forever Live like you are going to die tomorrow





--

Thanks & Regards

Santosh Kumar Singh

Mobile No.:[protected]


Dream like you are going to live forever Live like you are going to die tomorrow




--

Thanks & Regards

Santosh Kumar Singh

Mobile No.:[protected]


Dream like you are going to live forever Live like you are going to die tomorrow





--

Thanks & Regards

Santosh Kumar Singh

Mobile No.:[protected]


Dream like you are going to live forever Live like you are going to die tomorrow





--

Thanks & Regards

Santosh Kumar Singh

Mobile No.:[protected]


Dream like you are going to live forever Live like you are going to die tomorrow




--
Thanks & Regards

Santosh Kumar Singh

Mobile No.:[protected]


Dream like you are going to live forever Live like you are going to die tomorrow

Hi Santosh,

We believe that you have been contacted by our Customer care team and hope that your concern regarding Prepaid balance has been addressed. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.

Regards,
Vodafone Customer Care.

Hi Awadhesh,

We believe that you have been contacted by our Customer care team and hope that your concern regarding documentation has been addressed. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.

Regards,
Vodafone Customer Care.