Balance reduced without usage
I am a vodafone prepaid card user. For the last few days, I have observed that the balance in my account is getting reduced drastically. This reduction is much more than my actual usage.
When I called their customer care, they said that it was because of my data usage. In fact, I have not used any data or GPRS services. Then, I deactivated all data connections in my phone.
In spite of this, I am still observing that the balance gets reduced inexplicably. Vodafone is cheating its customers. When I ask for an itemised statement, they say that it will cost Rs.49/- for 1 month bill. This is ridiculous! Vodafone is doing a scam and cheating millions of customers all over India.
How can I fight these cheaters and make them pay for their fraud? Pls advise