Vodafone Prepaid

3 Reviews

mjmoses on Jan 31, 2012

Balance reduced without usage

I am a vodafone prepaid card user. For the last few days, I have observed that the balance in my account is getting reduced drastically. This reduction is much more than my actual usage.
When I called their customer care, they said that it was because of my data usage. In fact, I have not used any data or GPRS services. Then, I deactivated all data connections in my phone.
In spite of this, I am still observing that the balance gets reduced inexplicably. Vodafone is cheating its customers. When I ask for an itemised statement, they say that it will cost Rs.49/- for 1 month bill. This is ridiculous! Vodafone is doing a scam and cheating millions of customers all over India.
How can I fight these cheaters and make them pay for their fraud? Pls advise

2 Comments

Comments

Jan 31, 2012 by

Vel India

Hello MJMoses,

We regret any inconvenience caused. Please share your number with us here http://bit.ly/w9oxTk We'll look into the matter and get back to you at the earliest.

Regards,
Vodafone Customer Care

May 12, 2012 by

SIMRAN26992

vODAFONE SERVICES are really going to the dogs !!
they don't even deserve to have the punchline "happy to help "

from past 2 months, more than 300rs has been reduced from my account though i have the blackberry unlimited for 399 monthly !!

what the hell are the vodafone people up to ?!?!?!?

i have complained so many times but there is no measure taken from the Vodafone side at all !!
really wish that vodafone LOSES all its blackberry users and vodafone is a LOSER !!