[Resolved]  Vriti Infocom Pvt Ltd — reliance data card

Address:Hyderabad, Andhra Pradesh

Dear ramani gopalan,
A New Comment has been posted on[protected] to your Complain -

Complain Subject :
reliance data card and gift vouchers
Product Name :
Vriti Infocom
Complain Category :
Computer Hardware
Complain Details :
Dear Sir

I purchased on 16th June 2011 reliance data card on the offer and promotion scheme that i will get gauranteed 2N/3D goa trip and iam attaching the proof of the same.
Pls do the needful in claiming the offer and there is no address or customer care helpline for that company
www.connectindia.in
Ramani Gopalan
[protected]
RELIANCE DATA CARD
Thursday, 16 June, 2011 10:34 AM
From:
"Rakhi Kumari" Add sender to Contacts
To:
ramani.[protected]@yahoo.com









Dear Sir,


Greetings!
Thank you for showing interest in Reliance wireless internet connection
As per discussion which we had regarding data card,please find below proposal for your esteem organization.
In this competitive environment where connectivity with others over the world is required, we have came up with “High Speed Internet Access” i.e. Broadband in Hand
We are pleased to submit our cost effective telecom proposal.
Key benefits of the HSIA Products
 Broadband on the go –take wherever you go
 Upto 3.1 Mbps (downlink) & 1.8 Mbps (uplink) speeds
 Works across India in roaming at the same rates as at home network.
 Plug & Play Device for instant connectivity
 USB Based Devices that can be used on desktops too
 Pen-Drive & Modem in One device
 Automatic switch over to 1X network in non-HSIA coverage
Device cost per HSD Rs 2299
Proposal 1
Usage Based Monthly Rental Bundled Usage(min/MB) Additional Usage (Rs./min/MB)
Broadband+ 1 GB 650 1 GB/Month 50p/MB
Broadband+ 2 GB 750 2 GB/Month 50p/MB
Broadband+ 3 GB 850 3 GB/Month 50p/MB
Broadband+5 GB 950 5 GB/Month 50p/MB
Broadband+ 10GB 1100 10 GB/Month 50p/MB
Broadband+ 15GB 1500 15 GB/Month 50p/MB

Minute Based Monthly Rental Bundled Usage(min/MB) Additional Usage (Rs./min/MB)
Broadband+ Daily[protected] min Re 1/min
Broadband+ Day & Night Plan 950 3600 min(Day) + 5400 min(Night) Re 1/min
Broadband+ Ultra Plan 1000 7200 min Re 1/min
Special Tariif Discount:
Choose more than Rs 1000 plan and get Rs 200 off per month 1 year.
Special Offer
Tariff Plan Tariff Cost Discount Free usage @ Speed Unlimited with Speed
5 GB Rs 950 Rs 200 5Gb with Upto 3.1Mbps speed After free usage It'll work with CDMA Reliance 1X 1x speed












Please feel free to inquire for any query related to Product or plans.
you also get Goa holiday voucher (Valid for 1 year + For Couple + Free accommodation for Kid Less than 5 yrs) free with this device by the side of VRITI INFOCOM (and will be provided through INDIA HOTEL REVIEW.COM).these Hotels are-

1-Verem Beach Goa Dolphin Bay Resort

2-Calangute Beach Goa Ticlo Resort

3-Anjuna Beach Goa Resort Mellorosa

4-Calangute Beach Goa Casa De Goa Boutique Resort

5-Candolim beach Goa Alor Holiday Resort

(Welcome Drink On Arrival + 2Nights & 3 Days Double Deluxe AC Room + Local Assistance If required + ALL THE TAXES WILL BE COVERED)


OFFER OF GOA TRIP IS ONLY FOR ON LINE CUSTOMERS


Travel voucher of GOA trip customer will receive after the one week of activation of data card. Travel voucher would be valid for one year by the date of activation of data card. Two adult person and one child who should be less then 5 years can enjoy this trip for 2 Nights & 3 Days. Customer will Definitely get the voucher of Goa trip.
FREE Holiday package Worth Rs. 5000/-


Redemption Of Holiday Package-

You can redeem your holiday package within one year . This voucher is valid for 1 year from the date of activation of your data card, and you will use this package only in Goa in India for 2 nights and 3 days in a 3 star hotels with all accommodation. You can download voucher after submission of ten digit MDN No. from an online link.

Payment Option
Dear Sir,
Please pay through online.If you're paying through on-line using your credit card,ATM debit card or Net-Banking,then your device will be get delivered within 2 hours.
Online payment link:- http://offers.connectindia.in/checkout.htm
Amount:- 2299/- Rs.
1399/- Only for today
Product ID:- 7041
When your payment will done please forward the reference number & send your delivery address so that we can deliver ASAP.




/mc/compose?to=gurvinder.[protected]@vriti-interactive.com



--
Regards:
rakhi
Reliance on line deal
connectindia.in
Ph: +[protected] Fax[protected]
Mobile :[protected]




Complain Posted On :
[protected]

Posted Comment Information
Commenter Full Name :
ramani gopalan
Comment Details :
if vriti infocom is not associated with connectindia then why are you asnwering this complaint iam interested in complaining about connectindia.in and also at the botom of the their website we see your name vriitinfocom pvt ltd as being part of - so ur so dub that u dont even know they are using ur name fictioutly or ur together cheating the country
Comment Type :
Disagree
Comment Posted On :
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I ORDERED ONLINE A RELIANCE DATA CARD FOR INTERNET AN GOT DELIVERED ON 15 September 2009. I was told that it will be activated within 24 hrs. But till now it is not activated. Also the Sales person in Bangalore Damadharan (cell # [protected]) who handed over the card to me is either not lifting the phone or cutting me off with some rude murmurs. Same is the case with their Noida office (#[protected] Arun Verma and their Bangalore Office (#[protected] Gerald. I see that there are already 2 compliants and I request you to take some quick actions on this company so that others do not suffer. Also I would like to sue them for Rupees 3500 collected from me + the phone calls I continue to make + the mental harasement I am going through. A quick reply and action will be highly appreciated.
I ORDERED ONLINE A RELIANCE DATA CARD FOR INTERNET AN GOT DELIVERED ON 18 September 2009. I was told that it will be activated within 24 hrs. But till now it is not activated. Also the Sales person in pune who handed over the card to me is either not lifting the phone or cutting me off with some rude murmurs. Also I would like to sue them for Rupees 4500 collected from me + the phone calls I continue to make + the mental harasement I am going through. A quick reply and action will be highly appreciated.
I have taken RELIANCE data CARD broadband+ on 11th October 2009 alongwith that there is a offer of Goa tour Package but still I didnt got the same from the Vriti agency, there phone is always engaged & they didnt reply for the same. when i spoke to reliance customer care they told me they have already forwarded the request to Vriti agency & there person will call in next 24 hours but till no response id recd, take quick action will appreciate the results data card no [protected]
I applied for a new reliance broadband connection online after which I got a call from Vriti Infocom(Saying Reliance Infocom), Noida. He took the money, gave the device and assured me that it will be activated within 24 hours. But it has been over a week now and this guy is simply not picking up the phone. This is a big case of fraud and cheating.
I hope reliance takes some strict action against this as it is maligning their name.

Fraud and Ceater VRITI INFOCOM
Plaese care care care
it happens the same to me, i applied for a new connection, they is no response from them, please report to police about vriti infocom pvt ltd .so that soon action can be taken from these fraud company, their are cheating on open eye put theme in barsof jill and reliance company should take a immediate action towards fraud
These people at VRITI INFO-COM have gone too far this time. They are Least cared of any business.
The full story is below...


[protected][protected][protected][protected]
From: Soumya Majumder
Sent: Fri 2/4/2011 4:45 PM
To: datacard.[protected]@relianceada.com; netconnect.[protected]@relianceada.com
Cc: Reliance Care; r.[protected]@vriti.com
Subject: RE: Plan 1250 + 199 activation - Soumya


Hi Reliance,



Can you please help me addressing the below issue as these VRITI people do not respond.

Calling them is only waste of money. Please help.

My contact details are in my signature.



Vriti is only spoiling reliance’s name.



Thanks is anticipation of your support.



Thanks & Regards,



Soumya Majumder |



From: Soumya Majumder
Sent: Friday, February 04, 2011 4:34 PM
To: 'r.[protected]@vriti.com'
Cc: 'Reliance Care'
Subject: RE: Plan 1250 + 199 activation - Soumya



Hi,



I regret to say the virti is the worst service I have ever experienced.

Please let me know what is the procedure to disconnect this?



Also, thanks for the world’s most worst customer service and also thanks for not entertaining any of my calls.

You guys are liar & the proof is below where you said your connection is activated.



Thanks & Regards,



Soumya Majumder |



From: Soumya Majumder
Sent: Friday, February 04, 2011 2:24 PM
To: 'Reliance Care'
Subject: RE: Plan 1250 + 199 activation - Soumya



Still waiting for an answer.









Thanks & Regards,



Soumya Majumder |



From: Soumya Majumder
Sent: Friday, February 04, 2011 2:06 PM
To: 'Reliance Care'
Subject: RE: Plan 1250 + 199 activation - Soumya



I was at least expecting an acknowledgement email on this.







Thanks & Regards,



Soumya Majumder |



From: Soumya Majumder
Sent: Friday, February 04, 2011 1:24 PM
To: 'Reliance Care'
Subject: RE: Plan 1250 + 199 activation - Soumya



Hi,



Tried again yet I’m getting the same message.

Please help…



Thanks & Regards,



Soumya Majumder |



From: Soumya Majumder
Sent: Friday, February 04, 2011 1:15 PM
To: 'Reliance Care'
Subject: RE: Plan 1250 + 199 activation - Soumya



Hi,



While trying to activate I’m getting a message that “your phone could not be activated.”

Can you please help me on this too?



Thanks & Regards,



Soumya Majumder |


From: Reliance Care [mailto:reliance.[protected]@vriti.com]
Sent: Friday, February 04, 2011 1:12 PM
To: Soumya Majumder
Subject: Re: Plan 1250 + 199 activation - Soumya



Dear Customer,

We would like to inform you that your user name & password is your MDN no with out zero.

Regards
Customer Support Team
Vriti Interactive

On Fri, Feb 4, 2011 at 12:32 PM, Soumya Majumder <soumya.[protected]@kurtosys.com> wrote:

Hi,



Can you please help me with the ID and password of the same?



Thanks & Regards,



Soumya Majumder |


From: Reliance Care [mailto:reliance.[protected]@vriti.com]
Sent: Friday, February 04, 2011 12:31 PM
To: Soumya Majumder
Subject: Re: Plan 1250 + 199 activation - Soumya



Dear Customer,

We would like to inform you that your Reliance data card is activated. We request you to kindly activate your device from your end.

Regards
Customer Support Team
Vriti Interactive

On Thu, Feb 3, 2011 at 8:03 PM, Soumya Majumder <soumya.[protected]@kurtosys.com> wrote:

Hi,



As discussed with Jitendra.



Please help to activate the Plan of RS.1250.00 i.e. 10GB day and Rs.199 for Night 10GB Total: Rs. 1499. Discount for 12 Months Rs 200 for each month.



Please consider this e-mail as authorizing 10 + 10 GB Day & Night National plan.



RSN – xxxxxxxxxxxxxxxxxxxxx

MDN – xxxxxxxxxxxxxxxxxxxxx

SDCA : DELHI xxxxxxxxxxxxxxxxxxxxx

SERVICE PLAN : POSTPAID_HSD



Also, let me know if you require more details, please feel free to contact me.



Thanks in anticipation of your support.



Thanks & Regards,



Soumya Majumder |



The above story happened after 2 days of I received the data card...

Unlimited calls I made... they have now started to disconnect after receiving my call...


PLEASE HELP.

I'll call this as harassment.


If you carefully see... they have written:

***************************************
From: Reliance Care [mailto:reliance.[protected]@vriti.com]
Sent: Friday, February 04, 2011 12:31 PM
To: Soumya Majumder
Subject: Re: Plan 1250 + 199 activation - Soumya



Dear Customer,

We would like to inform you that your Reliance data card is activated. We request you to kindly activate your device from your end.

Regards
Customer Support Team
Vriti Interactive

***************************************

This actually did happen I kept on getting "You Phone Cannot be ACTIVATED"...

Bad isn't it?

Please advice, is it enough to file a case on them?

Please can someone guide me through the process to file a case against them.

Please contact me on [protected]@hotmail.co.in.


Regards,
SM

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