[Resolved]  WESPRO DIGITAL PVT. LTD. — NO REFUND YET

I bought a WESPRO Dual Sim mobile phone WM3708I) on 04/11/2008 from WESPRO DIGITAL PVT.LTD., 6/1, Akash Ganga, Opp. Tata Garden, Bhulabhai Desai Road, Mumbai-400036. The payment was by Credit Card.

The phone is otherwise fine, but SMS's cannot be sent from the device. Kindly advice or send me the information about how to rectify the same.

Invoice No: 53637 dated 04/11/2008.
Order No:[protected]

Dr Deepak Gogoi

isiliye hum log online shopping se door bhagte hain...

Why dont you ppl contact on their co.'s email address to resolve your queries???

I have given the order for WESPRO Dual Sim mobile phone WM3708I from homeshop18. What you think guys. Will it be good device or wastage of money?.

SIR, I HAVE ALSO GET THIN MODEL PHON IN MONTH OF JANUARY BUT NOT GET MONEY BACK, WITHIN 15 DAYS I CALLED THEM THEY HAD PROMISS TO SEND ENGINEER BUT THEY NOT SEND I HAVE TO COMPLET YOU

Arre tumhe yahi mobile home shop 18 se mil jaata aur 4999 me hiu mil jata
no postage cost free home delivery
AND CASH ON DELIVERY

yes and even you can directly call WESPRO for any of your queries.

They are very helpful and solve every problem in your favour.

dear sir,
i am ramesh panchal from ahmedabad i have wespro digital video camera model no is DV136ZB
but my cam is not working right now so plz give me service center address and contact number this details send my email id [protected]@yahoo.com

I have sent a payment for Wespro MOBILE Phone charger to WESPRO Mumbai. The charging cable is not available in Bangalore. I purchased theu HShop18, On contacting them they say they donot sell spares,
I wonder what one has to do once you buy product from HS18. From one month I am struggling with WESPRO !!! Sickening Guys !!! Dont buy products from HS18 /WESPRO, Absolutely "ZERO"
in terms of service & any technical support.

D/Sir,
I have purchased a wespro 5 mega pixel digital camcorder model no. DV532 Code: dv 532 wd through home shop 18 vide order no.[protected] order approval date 29.09.2009.
On receipt of product it is found that SD card is appcepted by the cam. I phone to home shop 18 and they give me address of service station of wespro. i went to them they told us that they are not having contract with them but they seen the product and told me that the lock is not fuctioning.
i again phoneto home shop 18 they give me your phone i tried my best but phone is not attended by you end. No please let me know what i have to do with this product? should I go to media to show them the defective product?
waiting a appropirate reply and action from your side.
sukhninder kaur

' WESPRO DIGITAL PVT. LTD.' Complaints -' NO REFUND YET '
I NAYAN ROY DEPOSIT A CAMCODA FOR YOURS SERVICE CENTRE IN KOLKATA ON 18.08.09 BUT TILLTODAY YOU ARE NOT RESPONCE, PLS. INFORM ME VERY SOON WHAT SITUATION OF MY WESPRO CAMCODADV542.MY MOBILE NO.[protected]:...[protected]

Res. Sir/madam

I have purpose a dijital camera to you date 12/09/2008 DC8366 but camera dead on 20/07/2009
than I want Swastik Care center Gurgaon & camera gave date 30/07/2009 but camera not came now till so pl.look this mater & help me My Customer ID 30G2009GUSC0122563
With best Regards,
jaiprkas singh

homeshop18 / wespro mobile — wespro mobile from home shop 18

i have buy a wespro mobile in june 09 fro home shop18
there is complane in charging system in sep2009
i have gone to service center in kolkata
they keep my mobile for repairing
till date i am going door to door in phone , by mail and by letter
but no responce
what can i do pl advice
zafar abedin
[protected]
[protected]@hotmail.com

Homeshop18/Wespro Digital Pvt. Ltd. — Refund of cash against defective mobile

Dear Sir,
I was booked a order for Mobile handset WM3708I on 27.06.09 and booking order no.[protected]. I got the product on 02.07.09. Before using the set I charged it as prescribed in manual, but there was no full charge done. So, i complained to Homeshop customer care and said the problem about the set then they filed my complain no. 1725804 on dtd. 13.07.09. Then I got a call from the company to use the mobile and it'll be ok after use. But, the problem were the same. Several time I requested to them to short out the problem or refund my cash. In the month of August the mobile became in dead position and I informed to company about it. Finally on october they said to send the mobile and assured me they'll refund the money. I sent the mobile by firsflight courier no. U76365364 on dtd. 10.10.09. But on 24.11.09 they sent the same mobile in same condition and I informed the comany about it. Then they said to keep it for some time as it is. Then after time to time query by company finally on dtd. 01.12.09 they again said to send the mobile and they'll refund the money. I sent it by first flight courier no. U76386094 on dtd. 01.12.09. Then after time to time query to company they always denied to refund the money and said to give me repair set. But I dont want the same kind of defective mobile set so, I always requested them to refund the money and they forwarded my request to their higher official. Finally, query on dtd. 31.12.09, they totally denied to refund the money. So, I am writing you the compain for justice.

Thanking you.

With Regards

Inderjit Kumar
Bhubaneswar
Mobile- [protected]

Dear Sir,
I was booked a order for Wespro digital camcorder booking order no.[protected]. I got the product on 17.12.09. i dint liked the product so i sent the product return on 18.12.09 and it also reached to you in a good condition through TNT couriers as consingment no:GE[protected]WW and i got the information through homeshop18 that you have dispatched the check on 26.12.09 but till now i dint received the cheque please go through this matter and do needfull.

Thanking you.

With Regards

Mahesh Kumar
Gujrat
Mobile- [protected]

Dear Sir,

The USb port of the product is found damaged and it does not come under the warranty.

You will need to repair the product on chargeble basis.

regards,

Dipak Mehta

Dear Sir,

As per the instructions sent to you, Please send back the product for checking at WESPRO office.

All the repairs done will be on chargeble basis as the product is out of warranty.

Regards,


Dipak Mehta

Sir I Am Not Understand The Wespro Digital camera fuction please help me

After posting the comments 01.01.2010, I recieved phone calls on 12th to 14th jan'10 from Home Shop 18. They always denied to refund the cash, but i was rigid too for refund of cash. Then after someday I got a call from first flight courier that the mobile set again sent for me, then I denied to accept and said to send it back to home shop 18 office. After that I didnt got any further position of process to refund my cash back. Therefore, you are requested to whatever process is going on please inform me on my e-mail.
Thanking you.

With Regards
Inderjit Kumar
Mobile- [protected]

Yes, Wespro Digital is very poor services, I have send a camcorder for replacment, but company made a very loose behavier with me, My parcel receive as a Open Parcel & Show Misplace of camcorder but all other things are received.Company is support with DTDC courier and camcorder show missing.I go to Courier services but he is not responce and asked to go in Consumer Forum.Please suggest me for what can I do?