[Resolved]  West Bengal BSNL Mobile Connection — Deduction of Money from my account

I have BSNL connection my complain no is 20275304 on 3rd October 2007 at 12:30 pm. That time your customer service has told me that our technical department will call inform you.

After one month again they have deducted money at midnight of 1st December 07. I have lodged the complain on 2nd December 2007 at 7:30 Pm Complain No. 2244678 i.e also requesting to your customer service people Ms K. Chakarborty then she given a number to me. When I told her to I like to tock to your Sr. Executive she told that they are busy. One hour later again to your customer service Mr. Baba datta he transfer to line to Sr. Executive Mr. Anant Kumar. He started that why you want to talk to me I told Mr. Anant Kumar that this regularly deducted a money. He told your complain has transfer to your technical department and they going to inform you. When I told when they going to inform me he told he no idea. May be one month or one year will take. Then I ask him to transfer the line to your technical department. He said not possible better you talk to your area local exchange JTO then I asked him to give me the number. He told not possible the way Mr. Anant Kumar talk me. It shows that customers are bugger and Mr. Anant kumar paid him money for connection. This is a way West Bengal BSNL customer service provide a service to there customer.