[Resolved]  Whirlpool Refeigerator — Pathetic customer care and service center of whirlpool

Dear Sir,

Through this mail I would like to draw your kind concern regarding poorest customer care service in India.
I am using so many different products of different companies and also talked with their customer care but my experience with whirlpool customer care is very pathetic. I have purchased the REF 260 L Fussion wide invoice No : C- 09598/08-09 on 20 Feb 2009 . From the very first day chiller of the REF is not working properly . I had lodge a complain (DL[protected] ) for refrigerator for the same . A new engineer is visiting every day Afer my counitinue follow Whirlpool Enginner Mr Hasan take the chiller tray with him for sample purpose on 14 September 2009 after having the conservation with his service manager Mr Azaj ( PPG Industrial Area Delhi - 110092 ) . My each conversation with Mr Azaj is failed , to replace the chiller tray , Every time Mr Azaj say that he is trying to get the new chiller tray from Whirlpool .

Now I want either my refrigerator chiller tray will be replace or company will return the money of the product .

Ajay Jain
257, New Layal Pur Lane No 17
Krishna Nagar New Delhi - 110051
Ph# +[protected]
H/P # 0 [protected]
Fax # +[protected]