[Resolved]  Woodland — spread out of shoe sole

Dear Sir,
I purchased a woodland shoe from krishna footwears (at Saket Mall, by-pass Road, Agra) on 26-27 feb. 2008 of Rs. 1800/=
The sole of the above mentioned shoe spread out. I complained to storekeeper then he send my shoe to the factory on 19.06.08 for the removal of the complaint.

After one month I make a call to him then he told me that the company agreed to replace your shoe at the 20% depreciation cost. I want to know that it is the policy of your company for replacement.

If it is true, I request to you pls tell us why I bear 20% cost of the shoe when the defect becomes in just 4 months and there is no falt of mine. If not, then tell me the storekeeper misguide me on the behalf of Woodland. Pls. tell us about the proper solution of my complaint.