[Resolved]  Woodland Shoes — Improper customer service

Dear Sir/Madam

I wanted to purchase a ladies chappals from woodland and first visited the showroom at Raghuleela Vashi. Not a single sales person came forward to answer queries and therefore I left the shop. Since I wanted to buy a pair from Woodland itself, I again visited Nirmal Lifestyle at Mulund. This time the sales person attended, but had no sense of sales manship. He showed me a size 38 and i wanted to try the next higher number to check which would be the right buy and he tells me that people in mulund are only of this size and we dont cater to people with broad legs. I must let u know that if no 38 is a normal size then 39 cannot be abnormal size. Since u charge more than other branded shoes the customer has to be satisfied with the purchase. when brought to the notice of the manager, he also was indifferent. Is this the type of people u recruit to sell a reputed product. I can understand that a product may not be available at a given point, but the salesperson had no communication skills absouletly. I would be grateful i[censored] could look into the matter.
Dissatisfied customer.
Meera S. Achrekar