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Bharat Gas Complaints - Worst delivery of Gas Cylinder after booking.

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Bharat Gas

Posted: 2009-08-03 by Sapna Najin

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Worst delivery of Gas Cylinder after booking.

Sir,
Please note that we are not getting the gas cylinders regularly.
At the time of booking it was informed that we will be receiving the cylinder after 10 days and now even after 7 days of the bill despatched from the office we have not received the cylinder. On calling they are not giving proper response. It should be taken very seriously as we have only one cylinder and I have a 7 months baby at home. It is very difficult to manage once the cylinder gets over hence we use to book it prior.
Please do some arrangement to solve the problem and kindly make some provision of timely delivery of the cylinder for the customers having only one cylinder .

Thanks and with best regards

Sapna Najin

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Comments

282 days ago by N. Srinivasa [send email]

“ COMPLAINT “

Chitradurga (Karnataka)
Dated: 24-11-2009.

From:

N. Srinivasa,
Police Constable,
State Intelligence,
Town Police Station Compound,
Chitradurga – 577501
(Karnataka)

To:

The General Mannager /
Officer Incharge,
M/S. Bharath Gas
Maruthi Nagar,
Madivala,
BANGALORE.

Sir,

Sub:- Request to rectify the Descrepancies in issueing the Gas
Cylinder to me / or abolish the Dealership the agency
which is located at Chitradurga – my own – reg.

* * * * * *

With reference to the above subject, I write to state that, I am having Gas Connection of your Company (Bharath Gas) through the “ Mahalingappa Gas Agencies, Chitradurga “ since 4 years. My Gas Connection (Customer Voucher) number is 16602.

I want to bring the matter to your kind notice that, the above Mahalingappa Gas Agencies, Chitradurga is not supply (issue) the Gas cylinder to me as per your company rules since I purchased the Gas Connection.
As per your company rules, the Agency must supply or issue the cylinder after the twenty days of booking. But the above your agency is supplying the cylinder after the 30 days of booking i.e., 1 cylinder upto 50 days.

The other same agencies of your company they issue the cylinder to the customers after the twenty days of booking.
I collect the almost Advance information regarding the above Mahalingappa Gas Agency of your company that, the above agency is supply the cylinders unaccountly to the higher government officials, politicians, and their wellwishers without keep any accounts etc., But not issue the cylinder intime to the customers also me.
Also the advance informations reveals that, the above agency is selling the cylinders one to double rate through its workers (cylinder carriers) to Hotels, Commercial Shops and others to earn the profit beyond the limitation.
Hence, I request you to kindly direct the above Mahalingappa Gas Agency, Chitradurga to issue the cylinder to me after 20 days of booking date properly or abolish the dealership of the agency. Otherwise I am decided to to go Consumer Court against your Company to obtain the Justice in my favour. Once you think that, if the case is litigated in the Consumer court that caused damage to the goodwill of your company.
I hope that, you do the same and needful action as i am requested above.

Thanking You,

Yours faithfully,
Sd/-
(N. Srinivasa)
Police Constable,