[Resolved] www.Paytm.com — Online Recharge of My Mobile got failed twice using PayTM costs 444 Rs | |||
Today I have tried made PayTM money by using my sbi netbanking. But its showed an error message after the amount got deducted from the bank. Same thing happened second time aswell as I was trying to recharge my vodafone mobile. So total 222+222 = 444 rupees got deducted from my sbi and its no where in PayTM. Please take an immediate action on this and revert the amount to sbi account, which I have used for these transactions. Please respond immediately. Even I have made emails multiple times to '[protected]@paytm.Com'. But till now I haven't got any acknowledgement regarding this. My mobile number:* [protected]* [protected][protected]------- this is the response I have seen in the PayTM portal 'https:/Paytm.Zendesk.Com/Requests' #[protected] fdbk:[rchf]:"today I tried made paytm money by using my sbi netbanking. But its showed an error message after the" customer feedback topic: recharge failed user agent: mozilla/5.0 (windows nt 5.1) applewebkit/535.11 (khtml, like gecko) chrome/17.0.963.56 safari/535.11 browser: chrome platform: not detected user ip: 202.61.103.30 user name: sreedhara varma email ID: [protected]@gmail.Com account ID: [protected] operator circle: tata docomo-karnataka order no: feedback message: today I tried made paytm money by using my sbi netbanking. But its showed an error message after the amount got deducted from the bank. Same thing happened second time aswell as I was trying to recharge my vodafone mobile. So total 222+222 = 444 rupees got deducted from my sbi and its no where in paytm. Please take an immediate action on this and revert the amount to sbi account, which I have used for these transactions. Please respond immediately. My mobile number: [protected] [protected] previous order info: account no: [protected] last order no: 18925177 from vodafone-andhra pradesh [protected][protected] please do the needful immediately. Thanks in-advance, sreedhara varma bangalore [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
I am extremely angry, due to my extra deduction on one recharge.
Dear Customer,
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
It may take few working days for the refund to reflect in your bank account but the actual number of days that the bank may take to reflect the refund in your account may vary from bank to bank and is beyond our control.
In case of any delay in receiving the refund amount, we would suggest that you get in touch with your bank.
Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also know more about our refund process by clicking this link: http://vimeo.com/33272713 refund process.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
It may take few working days for the refund to reflect in your bank account but the actual number of days that the bank may take to reflect the refund in your account may vary from bank to bank and is beyond our control.
In case of any delay in receiving the refund amount, we would suggest that you get in touch with your bank.
Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also know more about our refund process by clicking this link: http://vimeo.com/33272713 refund process.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
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PayTM.com — Twice recharge deduction for one recharge
For my one recharge, twice deduction of money was took place as I recharged from paytm.comMy order no is 4336160. And recharge was of Rs 299 which was deducted twice from my account.
Please return my extra deduction.