[Resolved]  www.Freecharge.in — money deducted no recharge

Address:Chandigarh, Chandigarh

hi tried recharging my account today phone no: +91 [protected]
user id [protected]@gmail.com

via visa credit card the money has beend deducted but no recharge has been done by them

also they dont have any telephone number listed on their website to contact for customer support

regards

capt kabir singh
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Yes (4)
Aug 16, 2016
Complaint marked as Resolved 
Verified Support
Sep 12, 2011
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Hi,

Your Order id: 5421799 has got declined and refund for the same has already been processed to our gateway on on 07.09.11.

Depending upon the turnaround time of your bank you will get the refund automatically into your account (ideally the banks take 3-7 working days to process the refund)

Regards,

Customer Care
Verified Support
Sep 19, 2011
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Hi,

Your recharge for Order id 5795664 the amount of Rs.55/- is successfully done on no.[protected] at 9/16/2011 2:11:35 AM from operator’s end with transaction id PB[protected].

Order id 5795697 the amount of Rs.55/- is successfully done on no.[protected] at 9/16/2011 2:18:32 AM from operator’s end with transaction id is PB[protected].

For details regarding benefits received, request you to contact your service provider.

For further queries feel free to write us at http://www.freecharge.in/CustomerSupport/upload/

Regards,

Customer Care
Verified Support
Jan 23, 2012
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Hi,

We apologize the inconvenience caused to you. Request you to share your order number orelse mobile number on which transaction was been attempted so that we can check and get the issue resolved at the earliest

We value your relationship with us.

For further queries feel free to write us at http:/www.Freecharge.In/Customersupport/Upload/

Warm Regards,
Freecharge Team
Verified Support
Feb 21, 2012
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Customer,
Greetings from Freecharge.in

Refund for Order id 10328368 has been processed to our gateway on Jan 27, 2012 your Bank ref id being CCA12AEKN830. Request you to get in touch with your Bank for the same.

Assuring you of best services at all times

For further queries feel free to write us at http:/www.Freecharge.In/Customersupport/Upload/

Warm Regards,
Freecharge Team
http://www.freecharge.in

Happy Freecharging!!!
Verified Support
Mar 20, 2012
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Customer,

Greetings from Freecharge.in

We request you to kindly visit the below mentioned link, in order to assist you better.

http://support.freecharge.in/

Or email us on [protected]@freecharge.in

Once you submit all the details, your query will be addressed with in 24 hrs.

Regards,

Freecharge Team
www.freecharge.in

Happy Freecharging!!!
Verified Support
Mar 23, 2012
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Customer,

Request you to kindly check your email id for the update.

Regards,

Freecharge Team
www.freecharge.in

Happy Freecharging!!!
Verified Support
May 14, 2012
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Customer,

Greeting from Freecharge.in

Refund against Order id:14101804 & 14102234 was been successfully processed through our payment gateway on 1st May. Request you to get in touch with your bank along with the Bank reference number: 936963 &937086.

For further queries feel free to write us at [protected]@freecharge.in or visit the below mentioned link in order to assist you.

http:/support.freecharge.in

Once you submit all the details, your query will be addressed with in 24 hrs.

Regards,
freecharge team
www.freecharge.in

Happy Freecharging!!!
Complaint comments 

Comments

i had recharged my mobile on yesterday from freecharge app but recharge not successful but deducted money from my debit card
[protected]@gmail.com

I recharge my mobile no [protected] of idea at Mathura user id [protected]@gmail.com
recharge not successful but deducted money from my debit card - Freecharge.in

I recharged for transactions for which amounts have been deducted from my account but no recharge balamce to my mobile.

FCVM[protected]
FCVM[protected]

Request you to give me refund asap else as a laywer I know what to do.

Sandeep
[protected]
I recharged yesterday RS 257 in number[protected] the money was detucted from debit card but recharge not done
I recharged yesterday via freecharge of RS 257 money was detucted from bank but recharge was not done
i had recharged my mobile on 20 jan2016 from freecharge.in my order no. Reference ID:[protected] money deducted from my internet banking but recharge was not done for amount rs. 153
hi,
i had done the recharge and the money had been deducted from my account but the recharge has not done.the money has been put in the freecharge wallet . what should i do now?
hi tried recharging my account today phone no: +91 [protected]
user id [protected]@gmail.com( RS 135 )

via visa credit card the money has beend deducted but no recharge has been done by them

also they dont have any telephone number listed on their website to contact for customer support

regards

DHARMVIR VASHIST

fraud transaction by this company from the ICICI debit card.

This company has done a fraud transaction from my ICICI debit card on 13th feb, 2015 of Rs.100.

making fool to the public

This is the biggest fraud company in this industry in this era. They will detect the amount from innocence public and then not recharge their phones. i am also a victim of this company.
recharge not successful but deducted money from my debit card - Freecharge.in

I recharged for transactions for which amounts have been deducted from my account but no recharge balamce to my mobile.

FCVW[protected]
FCMW[protected]

Request you to give me refund asap else as a laywer I know what to do.
Order id FCVM[protected] for recharge on 17 December 2020 of rs. 219 which was failed. Refund or resolve it as soon as possible.

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