[Resolved]  www.yatra.com / Airline Ticket — ONLINE AIRLINE TICKET BOOKING FRAUD

TODAY ON WWW.YATRA.COM I HAVE BOOKED A TICKET ON INDIGO AIRLINES



WHEN ISTARTED BOOKING MY TICKET AT THAT POINT OF TIME THE FAIR IS NEARLY APPROX 11500 BUT WHEN I OOKED THEY CHARGED ME 16433 FOR THE SAM ETICKETS THEN I HAD RANGED TO CUSTOMER CARE DEPARTMENT THEN I TALKED TO SOME NISHTHA .SETH (CCE) & HIS TEAM LEADER SONAM .GYATSO

WHOM I TOLD MY COMPALINT BUT THEY R NOT WILLING TO UNDERSTAND MY PROBLEM TAHT WHAT HAS HAPPEND TO MY TARNSACTION



AND THEY REPEATDLY TELLING ME THAT THIS UR FAULT THAT U HAVE BOOKED HIGH FAIR TICKET MOREOVER ERALIER THEY TOLD ME THAT IT IS FAIR OF SOME OTHER AIRLINE THAN ON (2) TIME THEY TOLD ME THAT THEY DO NOT HAVE FAIR 11500 WHOLE DAY



LASTLY THEY TOLD ME TAHT THEY UPDATE IN REAL TIME AND THEY CAN NOT DO ANY



THEY TOLD ME TO TARVEL AT LAST

I ASKED THEM TO CANCELL TICKET AT THAT POINT OF TIME THEY TOLD ME THAT THEY WILL CHARGE 750+310 +55 FOR CANCELLATION OF THE TICKETS !!!!!





SO I FELLL I HAVE BENNN DUPEEDDD BY THE SITE OF WWW.YATRA.COM MOREOVER CUSTOMER CARE EXECUTIVES AND TEAM MATES R TARINED TO BELIVE CLIENT TAHT THAT IT A FAULT OF CLIENT ONLY AND THEY CAN NOT DO NAY THING!!!!!!!!!!!!!



SO NOW I M DECIDING TO CANCEL TICKET AND MAKE SURE THAT IN FUTURE NOT ANY INDIAN CITIZEN CAN BE DUPEDDD BY THSES COMPANY AGAIN

MY YATRA REFERANCE NO. IS BMP6VC



ALSO I HAVE ONE MORE COMPLAINT THAT WHEN I HAD BOOKED EARLIER WITH COMAPNY AT THAT POINT OFF FFTIME ALSO THEY HAVENT SENDED ME THE VOCHARS ON BOOKING TICKETS ON 1 TIME & ON OTHER TIME THEY HAVENT REVERTED THE CASH BACK FOR ABOUT 8 MONTHS





SO THIS TIME I THINK THE COMAPNY YATRA ONLINE IS FRAUD !!!!!!!!!!!


ALSO I TOLD THEM THAT I HAVE TO BOOKK 2 MORE TICKETS ON SAME SECTOR FOR NAGPUR TO DEL & DEL TO NAGPUR AFTER CANCELLING THE FLIGHT IN WHICH THEY CHARGED ME 5000 RS MORE

BUT EVEN THEN THEY DO NOT WANT TO LISTEN MOREOVER THEY TOLD ME APPPKKKOOO JO KUCH KAR NA HAI KARO HUM KUCH NAHI KAR SAKTE WE R ENABLE TO HELP U

THEY TOLD ME WE DONT NEED CUSTOMER LIKE U





DR HIMANSHU BHARDWAJ

[protected],[protected]