Comments
After I posted this complaint, I received my refund. Thank you.
Sir,
we booked ticket at king fisher airlines on 20/7/2010.we cancelled it on 19/7/2010.yet we didnt receive the amount.kindly take steps for the repayment.
Details:
Passenger name:Mr.Velu Murugan
Ticket no:[protected]
Airline PNR:OJPYDC
IATA No:14363904
we booked ticket at king fisher airlines on 20/7/2010.we cancelled it on 19/7/2010.yet we didnt receive the amount.kindly take steps for the repayment.
Details:
Passenger name:Mr.Velu Murugan
Ticket no:[protected]
Airline PNR:OJPYDC
IATA No:14363904
I have not yet received the refund from yatra.com against the cancellation of airtickets.The tickets were booked for the jetairways flights from Mangalore to Chennai and Chennai to Bangalore. The ticket of Rathi Rathi was canclled under Yatra.com reference Numbers [protected] & [protected]. I have confirmation from Yatra.com that the refund amount of Rs.4854.80 will be credited to my account within three wroking days from 14.9.10. But now I find that they have not yet credited this amount to my HDFC Credit card account. I had sent atleast ten messages in this connection to their e-mail id [protected]@yatra.com but I have not yet received any proper reply. Moreover, Yatra call centre people are also not responding to my phone calls. Whenever I call, I get a message to press telephone numbers 1 or 2 for English or Hindi and when i press 1, the line will get disconnected with a remark "you have not replied" . Yatra .com customer service is very poor, Can somebody look into this matter and sort out the problem? Please reply. jayadevan - [protected]@gmail.com
Sir,
On 01 Oct' 2010, I was trying to book a flight ticket for spicejet SG-303 from New Delhi to Madurai to be travelling on 02 Oct' 2010 through yatra.com for my self ( A.VELMURUGAN) and my brother( A P KARUPPIAH). The yatra reference number was [protected]. It was unfortunate that the amount of Rs. 20,259/- ( Rupees twenty thousand, two hundred and fifty nine) was deducted from my account of Indian Bank, but the ticket was unfonfirmed. It was confirmed in the ticket that " In case your preferred itinerary is not confirmed, we will process refund within 3 working days". I had also spoken to yatra customer care and they informed me that booking could not be confirmed and hence they are processing for refund. But till date no refund is received in my account. Please look into the matter and refund the amount of Rs. 20,259/- at the earliest.
Yours sincerely
A.Velmurugan
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On 01 Oct' 2010, I was trying to book a flight ticket for spicejet SG-303 from New Delhi to Madurai to be travelling on 02 Oct' 2010 through yatra.com for my self ( A.VELMURUGAN) and my brother( A P KARUPPIAH). The yatra reference number was [protected]. It was unfortunate that the amount of Rs. 20,259/- ( Rupees twenty thousand, two hundred and fifty nine) was deducted from my account of Indian Bank, but the ticket was unfonfirmed. It was confirmed in the ticket that " In case your preferred itinerary is not confirmed, we will process refund within 3 working days". I had also spoken to yatra customer care and they informed me that booking could not be confirmed and hence they are processing for refund. But till date no refund is received in my account. Please look into the matter and refund the amount of Rs. 20,259/- at the earliest.
Yours sincerely
A.Velmurugan
no refund
i wasto travel from srinagar to jammu on 13th september 2010, but the flight was cancelled by the airlines, the reference number was [protected] . till date i have not received the refund.kindly send the refund
i wasto travel from srinagar to jammu on 13th september 2010, but the flight was cancelled by the airlines, the reference number was [protected] . till date i have not received the refund.kindly send the refund
i booked a ticket in yatra online but now i would like to cancel it.beyand many emails and contacts towards the customer care i did'nt get my ticket cancelled. my yatra ref no is NV55OE.donnot believe yatra services.
no refund
I booked to travel from Trivandrum to Chennai on 12th may 2011, but the trip was cancelled booked by another day. the reference number ID was YG318E . till date i have not received the refund.kindly send the refund
I booked to travel from Trivandrum to Chennai on 12th may 2011, but the trip was cancelled booked by another day. the reference number ID was YG318E . till date i have not received the refund.kindly send the refund
Dear Mrs Sasikala,
Thank you for contacting us at Yatra.com.
We truly apologize for the inconvenience you have faced in this regard.Please be informed that the refund for the reference # [protected] was already processed from our end on 14 Sep 2010 and for the reference # [protected] was processed on 14 SEP 2010. We hope you must have received the same into your account.
Should you require any further assistance, please call us on[protected] or alternatively write to [protected]@yatra.com
Best Regards
Yatra Care
Thank you for contacting us at Yatra.com.
We truly apologize for the inconvenience you have faced in this regard.Please be informed that the refund for the reference # [protected] was already processed from our end on 14 Sep 2010 and for the reference # [protected] was processed on 14 SEP 2010. We hope you must have received the same into your account.
Should you require any further assistance, please call us on[protected] or alternatively write to [protected]@yatra.com
Best Regards
Yatra Care
Dear Mr. Velu,
Greetings from Yatra.com !
We would like to inform you that your refund was pending since we didn't receive any intimation after you cancelled the booking directly with airline. Now we have crosschecked with airline and the confirmed your booking is cancelled and a refund amount is pending.
We would like to inform you that refund would be processed back to your same bank account which you have used at the time of booking. So we request you to confirm if your same bank account is still valid. Kindly revert us on this mail or on our call centre no. so that we can initiate you refund at the earliest.
Should you require any further assistance, please call us on[protected] or alternatively write to [protected]@yatra.com
Best Regards
Yatra Care
Greetings from Yatra.com !
We would like to inform you that your refund was pending since we didn't receive any intimation after you cancelled the booking directly with airline. Now we have crosschecked with airline and the confirmed your booking is cancelled and a refund amount is pending.
We would like to inform you that refund would be processed back to your same bank account which you have used at the time of booking. So we request you to confirm if your same bank account is still valid. Kindly revert us on this mail or on our call centre no. so that we can initiate you refund at the earliest.
Should you require any further assistance, please call us on[protected] or alternatively write to [protected]@yatra.com
Best Regards
Yatra Care
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This is regarding the flight ticket which my fiance purchased last month. We emailed yatra for a date change and after a week's time, they replied back saying it's not possible as there is a problem from airlines side. They asked us to directly contact airlines. And if this is the case, why do we book via agents. And tickets are not refundable as well. Never I would recommend anyone to go for yatra.