[Resolved] Xolo — Fraud, Cheating in the name of customer care service. | |||
My complaint number :[protected]. I have submitted my mobile by august 2nd 2013. I haven't received any update from them. They are cheating me by giving false promise, They never turned back. The very worst thing is that I have contacted the customer care today, They told me that my case was closed without repairing the mobile. I don't know what to do. Someone please help me in getting my mobile from that cheaters.Please help me. Was this information helpful? | |||
Complaint marked as Resolved
Xolo customer support has been notified about the posted complaint. Verified Support Sep 19, 2014 Xolo Customer Care's response Dear Mr. Chinnaiya
Greetings of the Day!
Thank you for making us aware with your grievance.
This is in reference to your post dated 18.09.2014 on https://www.consumercomplaints.in regarding your complaint for your XOLO Smartphone.
We request you to kindly share the valid work order number for satisfactory resolution on your complaint.
For any further query or feedback, please contact us at [protected]@xolo.in
Warm Regards,
Sudip Banerjee
XOLO Care
[protected]@xolo.in
www.xolo.in
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 4 Comments | |||
Comments
Hi friends many people think that xolo is a company of intel but the truth is xolo only sell intel made processor they dont have any partner ship with intel its just like to say that all computer companys sell intel made processors so intel is a partner of all that companys no intel only sell there processor. Xolo is a sub brand of lava. Xolo is a fraud company go to this page to know more https://m.facebook.com/profile.php?id=[protected]
Reply
I had bad experience with the service center as I gave my phone on 26 June 2014 for servicing in warranty period, due to constant hanging, bad battery and network issues. This was the first service done on this month, which took 20 days to get my phone back on 15 July 2014. But the issue is still ongoing and the new additional issue is that my battery is swelling up now after the first service which was not prior.
I again submitted my phone on 16 July 2014 to the center.
From 26 June 2014, till date.Due to this I suffered a lot and forcefully had to buy new mobile which was waste of money for me.
And now they asking me to you have to pay charges for mobile.
Previous Work order No. :[protected]
Current Work order No. :[protected] :
I again submitted my phone on 16 July 2014 to the center.
From 26 June 2014, till date.Due to this I suffered a lot and forcefully had to buy new mobile which was waste of money for me.
And now they asking me to you have to pay charges for mobile.
Previous Work order No. :[protected]
Current Work order No. :[protected] :
forgotten the password
I have a xolo q2500 in that i forgotten the password in xolo secure.I want to disable that xolo secure. My contact number is [protected] or [protected]NOT YET RECEIVED MY SET
GIVEN MY MOBILE SET A500S ON 14/08/20014 WORKORDER NO.[protected], PLEASE SEND AT AN EARLIEST, AS I HAVE FACE MUCH PROBLEM. P.GANDHICustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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