[Resolved]  Xolo Mobiles — Not returning XOLO Q800 Handset

Address:Mumbai City, Maharashtra

I submitted XOLO Q800 IMEI No [protected] handset for Camera repairing on 27th August with Workorder Number[protected]. They told me they will give me back in 10 days but after following up more then 4 time they are not returning my handset also not providing any solid answers to my queries. I called them on 11th September they Guaranteed they will give my handset in 48 hours, but they failed to do the same. They gave me one managers number [protected] Mr Dinesh but this phone number always in switch off condition. I am fed up with the xolo Customer Care.every time i cal they only say 48 hours you get your mobile handset.but i am still waiting more than 5 times for 48 hours and doesn't received and satisfactory reply. Request to all, Kindly donot buy any xolo mobile as it have lots of defect and their service it like bailGadi you have to wait numerous time 48 hours slot to get your handset repaired.
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Complaint marked as Resolved 
Verified Support
Sep 24, 2014
Xolo Customer Care's response
Dear Mr.Customer Thank you for giving us a chance to assist you. This is in reference to your complaint dated 13.09.2013 regarding XOLO Smartphone Q800. We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in
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