[Resolved] Yatra — Correction in name | |
I booked the airline ticket on yatra.com. The site is so designed that you will be deceived if you are not extra careful. I was deceived by many un-necessary fields which lead to wrong name in passenger list. I immediately called the customer service, but they washed there hands saying that you just need to cancel the ticket there is no alternative, leading to there earnings of 900/- They denied making correction in the name. I understand that everyone will agree that there needs to be certain degree of flexibility for getting the name corrected, they do not have the technical reason that why they cannot do this. This can happen only india where there is ocean of rules/law but no justice. If you were going to get the judgement quickly than they would have not dare to do this. But in the absence of judgement delivery mechanism this will never end. Apart from this they have informed that refund will be made after 15-20 days. Cancellation charge includes yatra service charge. This is My Turbulent Yatra of booking the flight ticket. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
1 Comment | |
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Going by my personal experiences as well as the wide variety of complaints on this and other consumer forums, it seems that there is no honest company left in India at all. Shame, shame, shame, the land of the Vedas and the sanatana dharma has turned into a big pile of thanks to the globalised market.