[Resolved] Yatra.com — no booking of ticket done but payment claimed | |
Dear Sir, On 14/10/2008 I tried to book ticket from Mumbai to Chennai online through Yatra.com. Payment was made through Master Card. After one minute of the completion of transaction I received a mail from yatra.com stating that due to some problem at their end the ticket could not be booked and the payment amount of Rs.5387/- reference no.[protected] would be credited back to my account. But to my shock when i received the card statement i found that yatra.com had claimed the amount for ticket which they had never booked on 17/10/2008. This is clearly a case of cheating. I am eager to take legal action against yatra.com. Kindly apprise me as to what steps i have to take. Thanking you, yours sincerely, S.Venkatesan. No.5, 3rd east st., R.E.Nagar, Porur, Chennai. Mob.no.[protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 95 5580 0800 [Customer Support]
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1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
I have same experience with yatra.com, on 19th of May 2009, i had tried to book a ticket from Bangalore to Delhi, till last minute everything goes fine, after payment being done by the bank no ticket confirmation had been given by yatra websites. though i had contacted several times and 10 more e-mails on [protected]@yatra.com. but no reply i get. whenever i called them they toold me i am going to forward this call to concern department and they turns out to be false information. really i am frustrated with these guys and would like to file a case agents him in courts for such kind of behaviors. if any body would like to help me then kindly contact me at [protected]@yahoo.co.in
Arun, New Delhi