[Resolved] Yatra.com — Charged in advance but no booking | |
Dear All, I made a hotel booking through YATRA.com for my guests and to my surprise the hotel said that YATRA.com is not paying them the money hence the booking is not confirmed. This is absolutely ridiculous. Now what about my guests? Where do I ask them to stay? I trusted YATRA.com, made the payment and now the booking is cancelled. All my money is lost. I will now be taking up this matter with Consumer court if my money is not given back to me. OTHERS do not make any reservation through YATRA.com. THey are complete liars and cannot keep up to the commitment. If Yatra representative is reading this, you may reach me at [protected]@gmail.com Regards, Sidd Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
We regret the inconvenience caused to you during this booking. This is not the quality of service that we endeavor to provide. Request you to provide the Yatra Reference number of your booking and the email address that you had used. We will ensure that this is taken care of.
Sincerely,
Yatra Care