[Resolved]  Yatra.com — Never call Yatra CSR after 18 Hrs IST

never call Yatra.com CSR after 6 pm,
because,
1. they get tired after working for 3 hrs (their shift starts at 3pm).
2. They do not answer your question, they read a paragraph to answer your question -as a school going kid.
3. accounts dept do not work after 8pm. so no Ac/ settlements after 8.
4.you get a CSR after a long menu, and obviously they are dull.
5. Speak to a CSR for 5 mins, the line gets disconnected automatically
6. Fact is they are human beings not machines.
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Aug 14, 2020
Complaint marked as Resolved 
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Yes, I too have same [censored] experience
Yatra is one the worst online travel portal. I got very worst experince with them.. I'm really frustated with them.

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