[Resolved]  Yatra.com — scam of Travel Voucher

When I booked the Domestic offer I have been assured from shiftthoughts.com/ yatra.com side that I will get domestic flight offer worth of 22,000/- .So many terms and conditions on Vouchers which they have sent to me which was never explained me on phone.
They told me the offer is for domstic flightbooking at initial call made to me and i agreed upon that and paid rs 6616 .Instead of 22,000 of flight voucher,they provided me voucher worth of Rs2000.
Voucher worth of Rs18,000 for holiday packages which I didnt asked for.
In simple term I was interested in domestic flight vouchrs worth of Rs22,000.
Its cheating.Its like You have orderd Pizza and you will get paratha,cake

I am sure yatra.com using third party like shiftthoghts.com to sell thier product so that nobody will point fingr at yatra.com.
My number is [protected] and As I am not getting proper response from yatra.com/shiftthoughts.com(cheaters),I want to drag them to consumer court.please join hand with me
Regards
Manashis
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Manashis,
Thank you for contacting us at yatra.com !!
We regret the inconvenience this may have caused. This is not the standard of service we strive to achieve at yatra.com. Our concerned team is working on your complaint. Request you to allow us some time to respond to you. Request your patience in the interim.
Best Regards
Yatra Care
Dear Manashis,
Greetings of the day from yatra.com

We regret the delay in responding to your post on the forum. Omissions on our part, if any, have been completely unintentional. Our team would have contacted you on the above post and we hope they have been able to resolve all your queries. We have processed full refund on the above transaction on 6th July, 2011. We hope the refund has reflected in your account.

Once again, please do accept our apologies for the inconvenience faced by you. We assure you of our best services at all times, and hope to continue to service your travel requirements.
Best Regards
Yatra Care
Hi,

My name is gaurav.

Yatra travel voucher is fully fraud i purchase internationally travel voucher for 6999. they commit lot of thing and i am not able to use any one which they commited.

For example
I can use holiday voucher for hotel stay in any hotel in india even for single day.
i can use flight return voucher for one way ticketing also.
I can use 2 voucher for same transaction.

but when i call to book a hotel through my holiday voucher they are not ready to book.

What a cheat scheme they are running i will drag yatra to court i have in written mail also and same mail has been forwarded to surgeet singh but no action is taken till now.

Please help me to resolve my issue ASAP.


Regards,
Gaurav
[protected]

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