[Resolved] Yatra.com — delay in refund of the cancellation of e-ticket | |
this is to tell the insincerity of the organisation yatra.com, i am shiv kumar saxena and mine yatra reference No. 3YQDKA and booked on 11 sept 2008 cancelled on 10th sept 2008, it was confirmed to me that in 15 days the money will be refunded, but till date no refunding is done its approx 1 month that no refunding is done.so severe action must be taken as i have payed on credit card. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
Dear Mrs Thomas,
Thank you for contacting us at Yatra.com.
We truly apologize for the inconvenience you have faced in this regard. Please be assured this is most definitely not the quality of service we aim to provide our customers. The refund for the reference # PX3JVA was already processed from our end on 07 FEB 2009. We hope you must have received the same into your account.
Should you require any further assistance, please call us on[protected] or alternatively write to [protected]@yatra.com
Best Regards
Yatra Care
Thank you for contacting us at Yatra.com.
We truly apologize for the inconvenience you have faced in this regard. Please be assured this is most definitely not the quality of service we aim to provide our customers. The refund for the reference # PX3JVA was already processed from our end on 07 FEB 2009. We hope you must have received the same into your account.
Should you require any further assistance, please call us on[protected] or alternatively write to [protected]@yatra.com
Best Regards
Yatra Care
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
80%
Complaints
2577
Pending
347
Resolved
1923
+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
I have been informed by kingfisher that my flightno IT 3171 from Pune to Mumbai is cancelled & I will be refunded the full amount of Rs2158 by you. Kindly confirm the same immediately as i am unable to get your tele executives even after several attempts.
Regards
Rita Thomas