[Resolved] Yatra.com — Regarding Refund o[censored]nconfirmed Ticket | |||
My Reference Number is [protected] and I want the Refund.I booked the ticket on 12th August'2010 and the ticket was not booked and it was in the unconfirmed status.But the money from my card got deducted and I end up paying 4942.28 Rs for no reason.As the ticket was not booked , I booked another ticket and it was confirmed.Now from August 2010 to December 9th 2010 , I am unable to get my refund.I have ended up mailing and calling Yatra.com several times.On Oct 9th , I got the mail that my refund is done but some wrong Reference number was refunded to some other account.Again on Nov 20th , I got the mail that in next 3 working days i will get the refund.But still I am waiting for the Refund.Please check and refund the specified amount for my unconfirmed booking.Still after having the inconvenience from last 4 months , I request you to refund my amount.Thanks in Advance. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Customer,
We sincerely regret the delay in the refund on your booking. We have processed the refund on your booking, and the credit would reflect in your account within the next 3-5 working days.
Should you require any further assistance, please call us on[protected] or alternatively write to [protected]@yatra.com
Best Regards
Yatra Care
We sincerely regret the delay in the refund on your booking. We have processed the refund on your booking, and the credit would reflect in your account within the next 3-5 working days.
Should you require any further assistance, please call us on[protected] or alternatively write to [protected]@yatra.com
Best Regards
Yatra Care
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
We are extremely sorry for the inconvenience caused. We are looking into this matter & your query has been forwarded to the concerned department. We will respond back to you within 24 hours. Thank you for your patience. For immediate support, please call[protected]
Thanks,
YatraCare