Yatra.com — money

Address:Agra, Uttar Pradesh

i had booked my trip from delhi to bangluru on the month of february but i had to cancel it one week before departure date.but they are not refunding the amount ie.18000rs. they are giving me only 1200 rs. in return.my ref. no. is YT8851129.
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Dear Ms Juneja,

Greetings of the day!

We sincerely regret the delay in the refund against your booking. This is definitely not the level of service we strive to achieve at Yatra.com.

The balance refund of Rs 11900 has been processed at our end on 13th May ’12. The bank would take approx. 4-5 working days to credit this amount into your account. We hope this helps resolve your concerns. Should you have any further queries / concerns, please contact us at [protected] or email us at [protected]@yatra.com

Once again, please accept our sincere apologies.

Best Regards
Yatra Care

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