[Resolved] Yatra.com — online refund status | |||
With reference to Yatra Ref number: [protected], for which I have booked initially for 6 people, I have cancelled bookings for 2 people. The journey was from Blr-Guwahati and Guwahati-Blr. After calling the customer care people for about a month (I've called them atleast 8-10 times), they asked me to send to them an Endorsement proof from the Airlines for getting my refund. I went to the airlines (King fisher) and after I've obtained the details, I scanned them and sent it to their customer care mail ID: [protected]@yatraonline.com. I have received an auto generated response from their side mentioning my reference number as : 5588285. I received this mail on Dec 8th. After that I've mailed them twice asking to them about the status. But I have not received any response from them. Hoping that someone will look into this issue soon. Regards, Naveen TS email: [protected]@gmail.com mob: [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Mr Naveen TS,
We apologise for the delay in the refund on your booking. We have processed the refund of Rs 9871, and the credit should reflect in your account within the next 3-5 working days.
Should you require any further assistance, please call us on[protected] or alternatively write to [protected]@yatra.com
Best Regards
Yatra Care
We apologise for the delay in the refund on your booking. We have processed the refund of Rs 9871, and the credit should reflect in your account within the next 3-5 working days.
Should you require any further assistance, please call us on[protected] or alternatively write to [protected]@yatra.com
Best Regards
Yatra Care
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+91 95 5580 0800 [Customer Support]
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+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
We are extremely sorry for the inconvenience caused. We are looking into this matter & your query has been forwarded to the concerned department. We will respond back to you within 24 hours. Thank you for your patience. For immediate support, please call[protected]
Thanks,
YatraCare