[Resolved] Yatra — FRAUD/NON REFUND | |||
i have booked tickets from yatra for two way trip from hyderabad to delhi for april and cancelled in march but from past 9 months i have fooled by YATRA.com officials regularly my pending amount is INR 10000. Still i have not received my refund contrary to this each time they are asking me to check with my bank and saying they have done from their side. YATRA.com is the most fraud company so far i have seen and i have spent around INR 3000 on phone bills in talking to their officials but of no use. my yatra ref. no is 6481000 even the corporate of YATRA in gurgaon is not giving proper response i have also talked to one lady in gurgaon office but of no use. Yatra people have negative speciality each time you will call you will have to talk to new person and then explain all your problem from beginning I request all people suffered because of YATRA.com to come forward and sue this hell of a mess company trying to steal the money of their customers. my tel no: [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Mr. Kumar,
Greetings from yatra.com
This is with reference under Yatra Booking Reference Number: YT6481000 regarding your refund amount that is not reflecting into your a/c till date. As we have cross check with our refund team and they have provided the transaction details of your refund. We have also sent the refund ARN number for your booking to your email address which we have received from the Bank.
We would like to thank you for your patience and cooperation. We look forward to booking your travel again
If you have any other query, please contact our 24x7 Customer Care Helpline at 1800_1029_900.
You can also write to [protected]@yatra.com or just reply to this e mail. Note: Please do not change the subject line while replying.
Warm regards,
Yatra Team
Greetings from yatra.com
This is with reference under Yatra Booking Reference Number: YT6481000 regarding your refund amount that is not reflecting into your a/c till date. As we have cross check with our refund team and they have provided the transaction details of your refund. We have also sent the refund ARN number for your booking to your email address which we have received from the Bank.
We would like to thank you for your patience and cooperation. We look forward to booking your travel again
If you have any other query, please contact our 24x7 Customer Care Helpline at 1800_1029_900.
You can also write to [protected]@yatra.com or just reply to this e mail. Note: Please do not change the subject line while replying.
Warm regards,
Yatra Team
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yaatra — Non-refund
Hi am Kumudha, I booked airline tickets through yaatra from Delhi to chennai, I cancelled the ticket before 4 hours.The yaatra has to refund Rs. 16, 455 to me, today is the 75day, till now i didnt get the refund amount.The people in chennai branch of yaatra are saying that we got amount from the airlines and we processed everything and sent to the Newdelhi headoffice of yaatra, and they are not sure why its getting delayed.Help me to get my refund amount asap.