[Resolved]  Yatra Online / Ethiopian Airlines — Refund of cancelled ticket not received

I had booked a ticket for flying from Mumbai to Accra (Ghana) on 26th Aug 2008. The booking was done through Yatraonline web site. The Ethiopian ticket reference was[protected] Yatra Online Reference no: OM3NRWE).
Because of certain reason my plan changed and I cancelled the ticket on 23rd Aug 2008, much earlier to my flight date. Both the airlines and Yatra confirmed the cancellation and said that the refund will be received by me in 30 days time after adjusting for handling charges. I have been following up regularly with yatra, but they keep saying that since they have not received the refund from Ethiopian on some technical grounds, they are not able to send my refund.

As a consumer I am suffering. I would request you help
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Aug 14, 2020
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